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WSS2, Word, IE7, and Fields in the Word header

Asked By: Anderson Potts Date: Mar 12, 2008 Category: Sharepoint Views: 248

Here's an odd issue one of our users is having.

They've uploads a bunch of MS Word files ('07) to their WSS2 site.

If they click on the file to open it directly from SharePoint using
IE7, the document opens, but the field in the word documents header is
empty.

If they first check out the file and/or choose EDIT from the menu, the
document opens, and the field in the word document header is fine.

I can replicate that.

Where it gets weird is if I click on the document directly in Firefox,
then it opens just fine with the field in the header intact.

Any clue/theory/conspiracy that can explain this?

Tagged:wss2 word ie7 and fields in the header

2 Answers Found

Answer #1 Answered By: Chantal Rosa Answered On: Mar 12, 2008

The "header" information is site metadata, which will only appear if it
is either "demoted" into the file (not available with 2007 format files
on WSS2 sites as of yet) or if Word has a direct connection to the WSS
site. When clicking on the link directly, it sounds like Word is likely
opening the file from the local IE cache rather than via a direct
connection to WSS, where Edit *requires* using a direct connection.

Answer #2 Answered By: Kyla Eckert Answered On: Mar 12, 2008

A belated thank you. I've passed this along to our office folks and
they seem to understand it, though we need to look further into the
whole concept of demoting properties.

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