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Windows update

  Asked By: Kelsey    Date: Aug 20    Category: Sharepoint    Views: 1459

Has anyone tried doing a windows update on a SharePoint box?
I did and it seems to have messed up SharePoint totally.
For instance even the Sharepoint service doesn't start.

Is there any KB article on this?



16 Answers Found

Answer #1    Answered By: Terence Thornton     Answered On: Aug 20

Check the proxy settings??????????

Answer #2    Answered By: Alka Sarabhai     Answered On: Aug 20

What should the proxy settings be?
I'm currently not using any proxy

Answer #3    Answered By: Eashan Nadkarni     Answered On: Aug 20

what exactly happened after update  can u tell me

Answer #4    Answered By: William Odom     Answered On: Aug 20

i never faced any problem. it works perfectly fine. try restarting server, or
use this .bat file, which will stop and starts all the services...please find
the attachment. save it on SPS and double click on it.

Answer #5    Answered By: Mia Scott     Answered On: Aug 20

* After restarting the machine once the windows  update is complete,
the sharepoint  service does not start. When trying to restart the service
manually, it says
"Could not start  the sharepoint portal service  on the local computer
Error 1053: The service did not respond to the start or control request in a
timely fashion"

* The other services namely
* Microsoft Exchange Store
* Microsoft Search
Are all ok

* Repairing the Sharepoint Installation through the setup didn't work

What can I do to check out what exactly the problem with the system is ?

Answer #6    Answered By: Kristian Chaney     Answered On: Aug 20

from your description it seems to me that the server was not shut down in a
proper way ,which had cropped up this issue , i too faced this isse once but
repairing the windows  helped me once and another time i had to make a new
installation and restore the backup of the sps

Answer #7    Answered By: Alicia Scott     Answered On: Aug 20

I found this entry in the event viewer

The server was unable to add the virtual root '/Public' for the directory
'\\.\backofficestorage\localhost\SharePoint Portal Server' due to the
following error: The system cannot find the path specified. The data is the
error code.
For additional information specific to this message please visit the
Microsoft Online Support site located at:
<http://www.microsoft.com/contentredirect.asp> .

There is a similar error for every workspace that existed.
Every other error says that the service  was unable to start  in a timely

Answer #8    Answered By: Mike Lamb     Answered On: Aug 20

Just wondering if installing the sharepoint  service pack will help this

Answer #9    Answered By: Jose Scott     Answered On: Aug 20

I had this happened to me just recently and the only solution for me was
to reinstall and restore.

Answer #10    Answered By: Taylor Clark     Answered On: Aug 20

I was not able to view your attachment, can you paste the code in the

Answer #11    Answered By: Anthony Rutledge     Answered On: Aug 20

I didn't get the attachment either.
What are the services that need to be restarted? (I'm skeptical about this

In anycase, Is there any way of recovering the data from the data folder?
As far as I know all the data are stored in the wss.mdb file is there any
tool for extracting it out?

Answer #12    Answered By: Heena Nagori     Answered On: Aug 20

There is no tool that I know of. If anybody know of one, please share.

Answer #13    Answered By: Aishwarya Karmarkar     Answered On: Aug 20

@Echo off
Echo This program stops and restarts the IISadmin Service
net stop w3svc
REM w3svc is the WorldWide Web Publishing Service
Net stop smtpsvc
REM smtpsvc is the Simple Mail Transport service
net stop msdmserv
REM msdmserv is the SharePoint Portal Service
net stop msexchangeIS
REM msexchangeIS is the Exchange Information Store
net start  msexchangeIS
net start msdmserv
net start smtpsvc
net start w3svc

Answer #14    Answered By: Janell Camacho     Answered On: Aug 20

I couldn't find any Microsoft KB article  on this either.

This might be asking too much, but does anyone have a good Microsoft contact
to actually figure out how to overcome this situation?

Answer #15    Answered By: Julia Washington     Answered On: Aug 20

I'd recommend changing this script so that the first line is an
iisreset. Whenever I used the script without the iisrestart, I'd say
30-50% of the time I ended up having to reboot the box anyway because
sharepoint wouldn't shut down.

So, the script would be

@Echo off
iisreset [server] <-- replace with your servername
net stop w3svc
net stop smtpsvc
net stop msdmserv
net stop msexchangeIS
net start  msexchangeIS
net start msdmserv
net start smtpsvc
net start w3svc

Put this into a .cmd or .bat file and you're good to go.

This script has worked every time. Something about the iisreset really
helps as opposed to a stop and restart of w3svc.

I hate rebooting! Too bad someone hasn't made an OpenPortal like
OpenOffice.... Unix bias showing up here........

Answer #16    Answered By: Shashwat Takle     Answered On: Aug 20

I was able to recover my SPS data. All I had to do was stop the services,
copy the data folder onto a new box with SPS.
But MS was pretty helpful on how to recover the SPS box.
They said that to resolve Error 1053 (i.e. the SharePoint service  unable to
start after a bunch of hot fixes to Windows) to rerun SharePoint Portal
Server SP1 setup program and choose the upgrade operation". They said that
should correct the error.

They also referred me to :
*Event ID 16385 Occurs When You Use the RTM Code to Run a Repair Operation
(Microsoft Knowledge Base Article - 316267)

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