Sharepoint Forum

Ask Question   UnAnswered
Home » Forum » Sharepoint       RSS Feeds

V2 upgrade error

  Asked By: Brenda    Date: Apr 02    Category: Sharepoint    Views: 867

I ran an upgrade of SharePoint TR Beta 2 on SharePoint SP2A an Windows 2000.
The process went through and then I was prompted to upgrade to Windows Server
2003. This also went through successfully. However, when I went back and tried
to upgrade (following the exact directions) I got an error half way through the
This is the error message in a pop-up box. Title Document Library Setup Wizard.
Message: Setup failed while installing sub-component Information Store Service
with error code 0xC103798A (please consult the installation logs for a detailed
description). You may have cancel the installation ot try the failed step
again. I tried installing again and cancelling out and rebooting but this does
not help.
Here is what the setup.log file states:
Component Name: Web Storage System
Version: 6.0
Installation Status: Success
Error Message: NA
Component Name: Web Storage System Core
Version: 6.0
Installation Status: Failure
Error Message: An internal component has failed.
ID no: c103798a
Embedded Exchange Setup DLL

Component Name: SharePoint Portal Server Document Library Component
Version: 10.145.6011
Installation Status: Failure
Error Message: A dependency failed to install.
There is no information in the errorlog.txt.
Any ideas?



No Answers Found. Be the First, To Post Answer.

Didn't find what you were looking for? Find more on V2 upgrade error Or get search suggestion and latest updates.