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user profile changes not showing up in MOSS 2007

  Asked By: Dale    Date: Nov 02    Category: MOSS    Views: 1691

Basically, changes to the user profiles are made in AD, then a successful import
follows..we check the profiles in the SSP to make sure they imported..and they
do..each time.
Yet the changes dont make it to the user information list, nor do they show up
anywhere in SharePoint..

Here are the steps taken:
•stsadm -o sync –deleteolddatabases
•Ensure Site Collection is not marked as read-only at Central Administration >
Application Management > Site Collection Quotas and Locks
•Clear Configuration Cache on all SharePoint servers one by one
•Run the following SQL read-only query against the SSP Database to identify the
Sites which have "Moving" attribute set to 'True
o SELECT * FROM [SharedServices1_DB].[dbo].[SiteSynch] Where Moving = '1'
o RESULT: No records returned
•Set ignoreisactive on the sync
o stsadm -o sync -synctiming m:1
o stsadm -o sync -ignoreisactive 1 • stsadm –o sync

Still no change..

When we look at the time job status list in CA, all the synch jobs show
completed with no error, in addition, no errors show up in the event viewers of
either the CA server or the WFE.

What are we missing?



3 Answers Found

Answer #1    Answered By: Maribel Todd     Answered On: Nov 02

What changes are being made in AD that aren't syncing? There are some
peculiarities involved in the sync job. For example, if you change your
manager in AD but don't change anything else it won't sync. Change your
manager and your phone number and it does sync.

Answer #2    Answered By: Akshara Negalur     Answered On: Nov 02

I believe the email address was one field that was changed..and hadn't been
reflected in SP.

Answer #3    Answered By: Timothy Davis     Answered On: Nov 02

I'm pretty sure that email address is one of the fields that has a tendency
not to populate since it is used by SharePoint as somewhat of an identifying

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