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User access from Citrix session

  Asked By: Parvesh    Date: Aug 31    Category: Sharepoint    Views: 2168

I'm seeing a problem where users that browse to the SharePoint site from
within a Citrix session are being prompted to log in, and are denied access
to areas that they can access from a thick client browser session.
Administrators who log in this way don't seem to have a problem.

Has anyone experienced this type of problem?



5 Answers Found

Answer #1    Answered By: Elisha Abbott     Answered On: Aug 31

We had the same problem  and was able to fix it by changing IE security
settings on Citrix servers.

Answer #2    Answered By: Naimish Ranganekar     Answered On: Aug 31

Would this be to add the SharePoint server to the list of trusted sites, or
did you have other settings in mind?

You would think that Citrix could post something about this on their web
site, as I am sure that many people have had this problem. If they did, I
haven't been able to find it.

Answer #3    Answered By: Caleb Gordon     Answered On: Aug 31

One of our Citrix systems engineer tweaked with IE settings on the
server until he got it working, but I'm not sure exactly what settings
he changed. I think he also had to change the Default User profile once
he figured out which settings worked correctly. Sorry to be vague, but
I don't know much about Citrix.

Answer #4    Answered By: Christie Carlson     Answered On: Aug 31

I just tried it through a Citrix session  here and no problems. It works
fine on both our farms (NTLM and Kerberos).

Answer #5    Answered By: Dorothy Farmer     Answered On: Aug 31

More than likely it's a mix of the site  not being a "trusted site" and the
single check box within IE's settings that allows it to pass credentials in
the background.

Now if that route doesn't work, there could be a further problem  regarding
the setup and architecture of your Citrix boxes living off the domain

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