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Cannot upload single documents in MOSS. 404 page. Multiple works

  Asked By: Jayshree    Date: Sep 02    Category: MOSS    Views: 1416

I had this happen before but it was related to a .net 2.o hotfix
(kb928365) which i uninstalled and fixed the issue.

We just did updates this last sunday which did not include the
(kb928635) however the same exact issues are popping back up.

Has anyone have this issues with the latest updates? We are running
moss on sever 2003 64bit with all the latest updates. Are sharepoint
has not been updated with SP1.



2 Answers Found

Answer #1    Answered By: Karla Morrison     Answered On: Sep 02

You probably installed .NET 2.0 Service Pack 1, which, I presume,
contains the kb928635 security hotfix. I can't find the kb928635 hotfix
on my servers anymore when we installed .NET 2.0 SP1.

I have two portals with 404 and 403 Forbidden errors... This started
happening when we installed .NET 2.0 SP1, .NET 3.0 SP1 and WSS3/MOSS
SP1. (Windows 2003 x64 SP2).
Not knowing how to fix this, I put in a support incident with
Microsoft. It may be, however, a while before I may have an answer
because MS is SWAMPED with MOSS issues.

Answer #2    Answered By: Patricia Richardson     Answered On: Sep 02

I found a solution to the 403 Forbidden (event id 1314) errors.
Support couldn't fix it but my two minute session with SysInternal's
revealed the cause:
--> w3wp.exe attempts to access the bin/ directory of the
webapplication in context of the requesting (non-admin) user and
fails with
an access denied.

-User (non admin) wants to create a new list item (eg
calenderitem, ...) or
upload a file and sees a 403 Forbidden. The 'new' page  is not show.
- User (non admin) wants to edit a list item (eg blogpost) and sees a
Forbidden. The 'edit' page is not shown.
- A Farm Administrator has NO issues with these 'new'/'edit' pages
and is
able to edit and save content.

w3wp.exe (IIS worker process for ASP.NET) tries to look into the /bin
directory in the context of the requesting user account
(impersonation), but
fails for non-admin users. The bin/ directory is not readable for
users but is readable for administrators.
I believe this is an ASP.NET 2.0 bug that is related to KB 928365.
hotfix is removed when you install .NET 2.0 Service Pack 1. SP1
contains the
solution from KB 928365 and thus the problems continue.
I don't think WSS3/MOSS or WSS3/MOSS Service Pack 1 causes this issue.

Make sure your normal user accounts can access the /bin directory in
- Open an Windows Explorer for the /bin directory of your
webapplication and
display its properties.
- On the security tab, add the local server group "SERVER\Users" to
list, ("SERVER\Users" usually contains "DOMAIN\Users") and select the
following rights for "SERVER\Users": "Read & Execute", "List Folder
Contents", "Read". Click OK to apply the new settings.

The 403's should be gone.
Do this for every webapplication in your farm.