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"Unknown error" in Site Collection List

Asked By: Jim Dominguez Date: May 18, 2010 Category: Sharepoint Views: 480

I am upgrading a v2 to v3 site collection on a new W2K8 server. After running
stsadm to upgrade & attach the content db shows 1 site.

When I go to Site Collection List it says "Unknown Error" ... no site
listed. Same for Site Collection Administrators.

The site itself responds that I don't have credentials to access it.

Anyone have an idea what might be happening?

Tagged:unknown error in site collection list

1 Answer Found

Answer #1 Answered By: Joanne Greer Answered On: May 18, 2010

How exactly are you doing upgrade, Inplace, gradual or content DB migration?

If the site is not comming up only on the server then check following
articles.

http://support.microsoft.com/kb/971382

http://support.microsoft.com/kb/896861

If the site works fine on client machine then make sure you have proper
permission on Content Database.
Check the prescan.log file for errors.
Check SharePoint ULS logs from C:\Program Files\Common Files\Microsoft
Shared\web server extensions\12\LOGS

Enable CallStack and Disable CustomErrors
===========================================

Locate the web.config file for the web application in question and change
following tags as below:

Search for a tag customErrors and set its value to "Off".
<customErrors mode="Off" />

Search for a tag CallStack and set its value to "true".
<SafeMode MaxControls="50" CallStack="false" />

How to get the right set of logs
===========================================

IF you tried gradual upgrade then use old backup of V2 database named SITES
and attach it to another V3 farm running on same build version, then bring
the database over.

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