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Unable to open word documents

  Asked By: Caroline    Date: Jul 19    Category: Sharepoint    Views: 12373


We are current having word documents on Sharepoint 2007 and they are accessed through sharepoint shortcuts(.aspx) embedded as hyperlinks in a word document. With Office 2003 (XP, IE 7), we are able to open the sharepoint document when we click on the .aspx hyperlink. But the same hyperlink fails to open in Office 2010.

In Office 2010, a blank document opens. When we navigate to the file location, the sharepoint shortcut page opens, it fails to redirect it to the document.

Is there any specific setting in Office 2010 word that was missed out, or would this be an IE / Sharepoint issue? Would appreciate any input on the above issue.




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