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Is there a customer-facing page for the sharepoint helpdesk console?

  Asked By: Jessica    Date: Mar 16    Category: Sharepoint    Views: 1162

We're currently evaluating a hosted sharepoint installation, primarily
interested in the helpdesk functionality. It all looks lovely and so
forth, but I can't for the life of me figure out if there's a customer-
facing web form so that they can start/monitor their own tickets.
Please pardon this inquiry if I'm missing something obvious, but
shouldn't this be obvious? Any help would be greatly appreciated.



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