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SPS V2: Adding New User

  Asked By: Noah    Date: Jan 03    Category: Sharepoint    Views: 671

I get this error message when I try to add a new user:

Can not add the user because a user with that name already exists.

I do not see this user in my current manage users list in the Portal.



3 Answers Found

Answer #1    Answered By: Jesus Davis     Answered On: Jan 03

This is a common problem, that we have seen many times. It happens often if a
user is deleted from AD without being deleted from Sharepoint and added again,
Sharepoint still keeps a pointer to the old SID.

In many case, this can be resolved by altering the table and location the user
in the Sharepoint Tables and deleting it from there

Answer #2    Answered By: Narasimha Kamane     Answered On: Jan 03

Can you point me to the
correct tables?

Answer #3    Answered By: Fidel Crane     Answered On: Jan 03

I just figured out where it's located at. You need to go into the SITE
database and open the UserInfo table. Delete all entries that references
that particular user. Once I did that, I was able to add  the user.

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