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SPS V2: Adding New User

  Asked By: Noah Scott         Date: Jan 03, 2010      Category: Sharepoint      Views: 179
 

I get this error message when I try to add a new user:

Can not add the user because a user with that name already exists.

I do not see this user in my current manage users list in the Portal.

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3 Answers Found

 
Answer #1       Answered By: Jesus Davis          Answered On: Jan 03, 2010       

This is a common problem, that we have seen many times. It happens often if a
user is deleted from AD without being deleted from Sharepoint and added again,
Sharepoint still keeps a pointer to the old SID.

In many case, this can be resolved by altering the table and location the user
in the Sharepoint Tables and deleting it from there

 
Answer #2       Answered By: Narasimha Kamane          Answered On: Jan 03, 2010       

Can you point me to the
correct tables?

 
Answer #3       Answered By: Fidel Crane          Answered On: Jan 03, 2010       

I just figured out where it's located at. You need to go into the SITE
database and open the UserInfo table. Delete all entries that references
that particular user. Once I did that, I was able to add  the user.

 
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