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SPS hangs when applying new security attributes on large number

  Asked By: Roland    Date: Oct 24    Category: Sharepoint    Views: 1325

When I go into the sharepoint admin tool and change a workspaces security
setting, OR when I add permissions on a top-level folder in the Documents
hierarchy, the entire SPS server just hangs until it's done.

Prime example: we have \\server\workspace\Documents\IS as a top-level
folder. It's an enhanced folder that contains 941 Files, 117 folders taking
up 243MB. If I right-click on the top-level folder and add a new
coordinator and propagate those permissions to subfolders, it locks up for a
few hours.

When I say "locks up" I mean the HTTP requests for the dashboards don't work
(timeout), web folder access stops, and almost nothing concerning SPS works
at all. The IIS is still working, cuz I can get to Analog reports and such,
but SPS doesn't work.

Another example: I just now went into Documents via a web folder. I created
a new folder (called New Folder). I went to rename it to "IS-New" and make
it a standard folder because I wanted to copy everything from IS and see if
my problem is enhanced-related. Now it's been sitting at the "Renaming New
Folder to IS-New" dialog box (with the graphics and all) for 30 minutes.
Nothing else is hanging... just this one box.

This of course is unacceptable because this server is our main doc mgmt
server as well as our Intranet. Several users complain that when they work
with dragging and dropping files into web folders, things just hang.

Anyone have any suggestions as to how to further troubleshoot?

Event logs only have the Microsoft Search warnings of gatherers starting and
stopping, some userenv 1000 errors about roaming profiles, and the ESE98
logs about the backups running each night. Are there other log files to
view, or states that the .mdb file gets into?



1 Answer Found

Answer #1    Answered By: Nisarg Shahane     Answered On: Oct 24

Some update for you all.

A reboot seems to solve the problem for a short period of time. Also, even
though renaming a folder  or something like that hangs  and eventually comes
back with "The operation timed out" or "The file or folder cannot be renamed
because of the error (0x80072ee2)", it still ended up renaming it.

Another interesting point is that I *thought* that terminal servicing into
the sharepoint  portal itself and making the changes in Windows Explorer
through a web folder would be better/faster since it's local to the box, I
don't have as many problems if I access the web folder from my workstation.
In fact, now every time I go to the top level Documents hierarchy in Windows
Explorer on the SPPS server  itself and try to change  permissions or rename a
directory, it locks up and I have to reboot. Doing the same thing from
another workstation has no such problem. Maybe Terminal Services's
authentication issues are causing problems with this?

And yet another thing I found is that annoying IE6 bug where clicking around
in a web folder in the left selection pane doesn't update the right view
pane -- it now has started working correctly on standard folders. Before,
all of my folders were enhanced  and I've just recently started converting
them to standard due to their being much easier to deal with when you don't
need the extra functionality. Now that I have a lot of standard folders,
the IE6 bug doesn't seem to appear as often.

Anyone else see weird performance/stability issues in working with standard
vs enhanced folders?