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SPS Alerts problem

  Asked By: Adam    Date: Sep 15    Category: Sharepoint    Views: 1041

We are facing some problem with sharepoint alerts.

When the user subscribe the alert on document library
or any document in the document library, they will get
email notofication saying that You have successfully
created an alert for xxxxx.

Whenever the changes made to the document library or
document, subscribed users are not getting email
alert. However we are getting notification error in
sps notification log as below : -

11/02/04 16:30:54:407 UNK 00000000 00000EB8 The
notification task has chosen not to send notification.
Notification details:{Seed
TypeId=AlertResultNotification SeedValue=3793;1;Oct 5
2004 7:12:25:520AM Tag=7} Portal site details:{site=EA

11/02/04 16:30:54:579 UNK 00000000 00000A68 Alert
Notification could not access database. Database
appears to be offline or tables are locked



2 Answers Found

Answer #1    Answered By: Larry Gonzales     Answered On: Sep 15

There's a fairly lengthy discussion about this problem  here: msd2d.com/forums/ShowPost_03.aspx?PostID=20585.

One person suggests there's a related MS PSS hot fix. Caveat emptor ("buyer beware").

Answer #2    Answered By: Lamont Tran     Answered On: Sep 15

Had about the same problem  after having restarted the server where
we have SPS. Some of our users  got email alerts  and som didn´t.

We tried a non-logical solution by shutting down both our "SQL-
server" and our "SPS-server".
Then we started the "SQL-server" and first after it was completely
in function we started the "SPS-server".
Don´t know if this makes any sense but now all users get their email

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