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SPS 2003: Alerts

  Asked By: Teddy    Date: Nov 08    Category: Sharepoint    Views: 1044

I'm having problems having my alerts show up in the My Alerts Summary web part
and email notifications. I created an alert for any new events that are added or
deleted from the events web part. I got the initial email about an alert was
successfully created. But when I added an alert, the My Alert Summary web part
does not get updated and I'm not receiving any email since I did request email
notification. Does anybody know what is wrong or how I can fix this problem?



9 Answers Found

Answer #1    Answered By: Jan Chen     Answered On: Nov 08

Alerts are triggered by the incremental search on the content source you
setup alerts  on. Therefore I will recommend that you check that
Incremental search are being performed throughout the day. Also check
that your alert is setup for immediate delivery if you expect to be
notified immediately

Answer #2    Answered By: Britni Shepard     Answered On: Nov 08

also .. alerts  for area and alerts for sites are triggered
via different mechanisms. I believe for areas searches may be
triggered via the search engine, but for sites via another
mechanism. I may have that backward, but if search is not working
correctly on sites and/or areas .. you will not see alerts work

Answer #3    Answered By: Girja Garg     Answered On: Nov 08

By default there are 3 contents sources out of the box: People, This Portal and
Site Directory. I have all of these running incrementally every 1 minute. And in
my alert, I did select notify immediately. I just ran a full update on all 3
content sources. Also, I verified that all the SPS services are running. Do you
have any other recommendations for me?

Answer #4    Answered By: Jarod Mathews     Answered On: Nov 08

Are the changes being done by yourself, or another user? I seem to remember
something about the alerts  not happening for changes made by you...

Answer #5    Answered By: Amanda Lewis     Answered On: Nov 08

Go to the diagnostics settings page on the portal administration and
check the log files. At the same time I will recommend that you check
the Event Viewer on the server as well

Answer #6    Answered By: Cassie Snyder     Answered On: Nov 08

I just had another user added an event and I still did not get an email nor did
the My Alert Summary updated. This is weird because my other server works fine
except for this one. I'm out of ideas.

Answer #7    Answered By: Parijat Pathak     Answered On: Nov 08

There are no log files for today and nothing in the Event Viewer. I also
verified the scheduled tasks to see if they were running, and they are, every

Answer #8    Answered By: Ella Sargent     Answered On: Nov 08

There is a Sharepoint Alert Service installed on the server, check that
the server is running. Try Stop and Start the service

Answer #9    Answered By: Ahmad Johns     Answered On: Nov 08

I got this one item in the event viewer:

Alerts are active for the following site:

Site Name: 'demoportal' Site ID: 'example' SMTP Server: 'exchangeserver'

Loaded templates:

F:\Program Files\SharePoint Portal

F:\Program Files\SharePoint Portal

F:\Program Files\SharePoint Portal

F:\Program Files\SharePoint Portal

Doesn't this tell me that everything is running fine?

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