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SPD workflows stuck "In Progress"

  Date: May 30    Category: MOSS    Views: 2859

We have a SharePoint Designer workflow (WSS3) with 138 instances “in
progress”, but I can’t seem to get any more information.

It would appear that there are some things it still has to do (since
they’re not all completed on recent items). There is no pause, wait, etc.
– it’s just a bunch of simple “check this field, then update this other
field on the same item” operations.

This is a shared environment and we do not have access to anything but the
portal via browser and SPD. Initial googling yields very little, but they
seem to indicate that server-level debugging is required (which of course
we can't do).



5 Answers Found

Answer #1    Answered On: May 30    

Can you tell by the content of the fields where the wf is stalled? It's a good
idea to log entries to the history list at various points so that you can tell
where the problem is. Of course that won't help with existing records, but for
future ones. Maybe you can add some steps to log to the history list, and then
do a test record.

Answer #2    Answered On: May 30    

Interestingly enough, the whole workflow is one long check/update process,
so it's usually easy to tell where it stalled. Good point about the
history though; I haven't done that in a while. Of course I'm not sure how
to get to history when there's no "In Progress" link in the list view (not
sure why those aren't showing up).

FWIW, we decided to remove and reattach the workflow, which seems to work
for now. If anyone else has suggestions, I will take them under

Answer #3    Answered On: May 30    

No access to logs? Ask the SysAdmins?

Answer #4    Answered On: May 30    

I'm working through an intermediary who says they're not likely to get any
help from support. Big company on the far end.

Answer #5    Answered On: May 30    

You should still have been able to get to the Workflow
History list. And, even if the column doesn't show on the view you
should be able to add it from the "Modify this view" dialog. Sometimes I
see the "In Progress" when I set a workflow to wait for something to
equal Approved. If I don't have it wait a minute sometimes it blows past
waiting and just spins. Then the change happens but I already passed
that point.

Not sure if that's clear but I ultimately learned that if I wait for
the Approval Status to NOT equal Pending then I could get it to sit and
watch correctly. If I checked for Approved or Rejected before telling it
to wait then it just flew right past. Make sense?

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