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smooth solution or user experience

  Asked By: Chelsea    Date: Aug 03    Category: Sharepoint    Views: 607

You wrote the words "smooth solution or user experience" below. I love
those words, and they are so often not applied by systems folks.

I applaud your phrase. I love it and I will hereby use it.

It was like when I was trying to "fix" sharepoint's propensity to open word
files in "read-only" mode. The advice I got was "tell the users if they
want to edit the file" to close this read-only version and then go back to
the list and select the "Edit in <application name>."

As if my users would actually remember to do that. It used to be that if
you would emulate the "Word" MDI, that most users could use things. Now,
the internet has changed that. If it doesn't do what you want with a simple
click, "it doesn't work."

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2 Answers Found

 
Answer #1    Answered By: Tejaswani Barve     Answered On: Aug 03

I feel your pain, often it isn't a matter of "it doesn't work" but a
matter of "it doesn't do that". Teaching users  the difference is both
difficult and frustrating, but any implemented tool has issues, and
SharePoint is no exception.

 
Answer #2    Answered By: Harshita Padwal     Answered On: Aug 03

Yes, but so many of the users  in my site (and many I would bet) are
occasional users. To them, if it doesnt do what they want it to do, it
doesnt work. Meaning, they will not use it.

 
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