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Site Collection User Information

  Asked By: Adrianna    Date: Jul 07    Category: Sharepoint    Views: 2114

We are using AD security groups for users in our WSS sites. Is there a
way to populate the e-mail address field when a user first logs into a
WSS site? Users are complaining about not receiving alerts. When I
checked "View site collection user information" and clicked on the
user's name, I noticed that Display Name field exists but not e-mail

I can edit the user information and add e-mail address, but I need this
field to be populated automatically because we have many users and site
collections. We are importing AD profiles periodically at the portal
level, and all users' e-mail addresses are added to portal profiles.
However, the portal profile and site collection user information do not
seem to be related.

Am I missing something obvious, or do I have something configured
improperly? If not, does anyone have a workaround, script, web part,
etc. to fix the problem?



7 Answers Found

Answer #1    Answered By: Micheal Knight     Answered On: Jul 07

Have the users  set up the alerts? Did they enter in their email when
they created their alerts? Have alerts  worked in the past? Is the site
being indexed? There are several potential issues as to why users
don't receive alerts.

Answer #2    Answered By: Yvonne Rodriquez     Answered On: Jul 07

Alerts are working, and the site  is being indexed.

In several cases, some users  had entered the wrong e-mail  addresses, but a lot of other users don’t have e-mail addresses  assigned to their site collection  account. When I add  individual users to a site, their e-mail address  is looked up in the system and pre-populated, but users that don’t have e-mail addresses assigned are users that have site permissions by using a security  group. Is there a way to populate  the e-mail addresses of security group users when they first enter a site, or is there a way to populate blank e-mail addresses with AD account?

Answer #3    Answered By: Elisha Abbott     Answered On: Jul 07

Perhaps someone else can provide some insight, but in my experiences I have heard of this issue before, but never any solutions.

I can see where this is an issue for the Tasks list if you want emails to be fired off for task assignments, but I am still at a loss as why when I user  sets up their first alert they can’t enter in their email address  and effectively solve this issue.

Answer #4    Answered By: Naimish Ranganekar     Answered On: Jul 07

Have you heard anymore on this, any solutions? Anyway to get the
Email Adress field  automatically populated  when a user  hits the
site? (We are using AD security  groups for users  in our WSS sites)

Answer #5    Answered By: Caleb Gordon     Answered On: Jul 07

For the reason of "why" the users  didn't have email addresses

The problem, is that if there is not  a user  record existing on that site
collection to begin with (i.e., you're using Domain Groups, and you never
added the user directly)

When the user first visits the site, SharePoint authenticates the user and
caches a new record in the UserInfo table representing that users
association on that site  collection

The problem, is that a call out to AD never occurs to collect their
email/display name  in this scenario (It does occur when you add  the user

And until you or the user visit that entry on that site collection  to edit
it, it will never be updated.

If I "REMEMBER" correctly J I think they corrected this in V3, but I'd have
to test to find out.

For a deeper review of what's going on, see the following:


Bear in mind, that I no longer work for Microsoft, and I no longer provide
any support on SPUserUtil J Also, Microsoft has decided not to provide any
official support for it as well, but it's still available on the Web
Component directory.

Answer #6    Answered By: Christie Carlson     Answered On: Jul 07

We are facing the same problem, but in our case we are using security  Groups.

We had given access to one security group. When user  accessing the first time his information  is adding to site  collection user information.

Displayname,loginname is adding but Email information is not  adding.

As per our experience we found that in exchange server the attribute for emailid is ‘email’.

I don’t know how sharepoint is fetching information from AD.

Answer #7    Answered By: Dorothy Farmer     Answered On: Jul 07

This is the downside of using groups  for WSS sites  until the user  logs
into the site.

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