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Sign in as a different user

  Asked By: Ashu    Date: Sep 20    Category: MOSS    Views: 2900

We have a user who used the "Sign in as a different user" in MOSS 2007. Now when
the Sharepoint site is opened, it stays signed in as that user. The user account
that is showing as the logged in user in SharePoint is different from the user
account that is logged into Windows.
The user accounts are members of Windows 2003 domain. The PC is a member of the
same domain. Both accounts are active and the passwords are not expired. The
second account (the one that SharePoint sees) does not exist as a local user on
the PC.
The PC has been rebooted. The password has been reset. All cookies, temp files,
etc. have been deleted. All app pools have been recycled on the front end web
server and all sites have been restarted.
We have tried KB 970814.
Does anyone have any suggestions?



9 Answers Found

Answer #1    Answered By: Maura Durham     Answered On: Sep 20

Forgive me if this was assumed, but did you also clear saved passwords in
the browser?

Answer #2    Answered By: Jagat Pandit     Answered On: Sep 20

Yes, we did clear saved passwords in the browser.

Answer #3    Answered By: Jerod Carrillo     Answered On: Sep 20

Take a look in the user  Accounts panel in Control Panel when the affected user
is logged into the domain. In the left hand sidebar you will see a link to
Manage network passwords. I suspect a userID and password has been cached there
when the user told IE to remember them during login. This is a different
location than the one cleared when you clear passwords in IE.

Answer #4    Answered By: Hema Pasupuleti     Answered On: Sep 20

Perhaps I'm missing the obvious here, but can't they simply repeat the
process? Log out and sign  back in as the Windows-authenticated user? If
not, what error message do they get?

Answer #5    Answered By: Candis Kinney     Answered On: Sep 20

If it's the same thing that happened to us, that user  stays logged in no
matter how many times they log out/sign in. In our situation, every time
the browser was opened, that user was signed in again.

Answer #6    Answered By: Cora Bradshaw     Answered On: Sep 20

Has anyone tried this little workaround? It looks easier than the KB article
mentioned, but may just be another way to get the same error.


Answer #7    Answered By: Shushma Zariwala     Answered On: Sep 20

We ended up deleting the local profile of the first
user and now it works fine.

Answer #8    Answered By: Bahadur Kotoky     Answered On: Sep 20

Did you ever get it fixed????????

Answer #9    Answered By: Jeremey Avery     Answered On: Sep 20

The only way the Windows-authenticated user  can log in is to use sign  in as a
different user. Our site is set up so the users do not have to log in as long as
they are authenticated to our domain.
This is also causing problems with some Excel files that have Macros and links
to other documents. When the Windows-authenticated user signs in and opens the
Excel files, they are presented with the Sharepoint error telling them they do
not have access. The message tells them that they are logged in as the other
user. When they click on the link to ask for permission to the site, the email
that is sent to the administrator (me) says it came from the
Windows-authenticated user.
It is totally bizarre!
If no one here can help, I guess we'll have to call Microsoft.

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