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Sharepoint prompts for username and password for some sites

Asked By: Jasmin Cobb Date: Dec 09, 2009 Category: MOSS Views: 1142

I ran into a problem with some users having to login 3 times to get into a site.
That is when they tried to login with correct username and password. It prompts
them to enter their credentials three times before allowing access.
The problem seems to be from any portal site below the main site ie..
http://portal/sites/sitename
but main site such as http://portal/sitename
has no problems.

On a clean machine , newly imaged with the portal site set to be trusted.
Integrated authentication on. The user gets in without any problems.

I guess that there may be some setting in Internet explorer that maybe causing
the problem but i have yet to find it.

Any ideas would be helpful.

I am using MOSS 2007 SP1. on windows 2003.
All sites are set to be https
except for mysites.
LEt me know if you need more info.

Tagged:sharepoint prompts for username and password some sites

4 Answers Found

Answer #1 Answered By: Amareswar Karkera Answered On: Dec 09, 2009

That behavior is typical of having a resource in the page (usually an
image or script file) that the user does not have access to even though
they have access to the page itself. IE will only prompt 3 times for
authentication, then fail. Check the page for broken image icons or
script errors to track down the resource that's permissioned
differently.

Answer #2 Answered By: Cheyenne Jacobson Answered On: Dec 09, 2009

Had this recently with a client. Use Fiddler to track it down and look for
the errors next to CSS. JS or Image files. This particular one was a bunch
of images stored in an image library that were not published, CSS files were
not published and a JS file not published either. Highly recommend using
Fiddler to resolve it.

Answer #3 Answered By: Makayla Lewis Answered On: Dec 09, 2009

I agree that the three times is the key. That's standard IE
authentication behavior. I'm interested to see the outcome of this one.

Answer #4 Answered By: Miranda Scott Answered On: Dec 09, 2009

ok turns out that the designer.. and no its not me.. had a image that some users
had no permissions to..
Very odd.
Will have to set some guidelines on designers and add it to the internal faqs.

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