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SharePoint "Not Responding" when opening a document from DL

  Asked By: Keaton    Date: Dec 17    Category: Sharepoint    Views: 3443

First the technical:
Using WSS2.0
Office 2003
MS Office Communicator 2005
MS Windows 2000 OS
MS IE 6.0 SP1

Second, the issue:

I've had users complaining lately about SP locking up when trying to
open a document from a DL. They go to a DL, doesn't matter which one
or what site in the collection, click to open a document and nothing
happens. Then, IE won't respond. The document won't even start to
open. It does, give the "Some files can harm your computer..." popup
but then, doesn't even begin to open up the associated application
for the document.
At first, we thought it might be connected with Communicator because,
we had some success with closing it and the files opening fine.
However, we're finding now that it is happening even if a user
doesn't have Communicator open or even installed. The only thing we
found to stop it from occuring is...wait for it...rebooting! (go
figure) The reboot makes it fine for a while but, then, does it
Any ideas out there? Anyone else having this issue?



1 Answer Found

Answer #1    Answered By: Kyla Eckert     Answered On: Dec 17

We've had this problem with opening  some large Visio files.