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SHAREPOINT - EVENT ID 9582

  Asked By: Seth    Date: Apr 16    Category: Sharepoint    Views: 854

We are still on version 1 because of a repeat error which appears regularly
in the Sharepoint server's registry. The error is Event ID 9582 and the
description given for the error is:

"The virtual memory necessary to run your Exchange server is fragmented in
such a way that normal operation may begin to fail. It is highly recommended
that you restart all Exchange services to correct this issue."

This error causes the server to run very poorly and normal operations fail.
The only way of clearing the error is by stopping and restarting the server
but the error message begins to reappear soon after. Three levels of
Microsoft support have tried to find out what the error is and what is
causing it. It is now with the product designers in the USA.

Has anybody else in the group had this problem? And if so how did you deal
with it?

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6 Answers Found

 
Answer #1    Answered By: Santana Osborn     Answered On: Apr 16

Check the Microsoft Knowledge Base, there is a number of article about
this issue

support.microsoft.com/default.aspx

support.microsoft.com/default.aspx

 
Answer #2    Answered By: David Brown     Answered On: Apr 16


I am guessing that you have looked at the eseutil tool? I don't know if
it will help you or not. The system is supposed to defrag itself in the
early am but will not reclaim space unless you run this tool. I am
guessing that you have enough hd space and memory and there is no the
WSS is excluded from backups?

support.microsoft.com/default.aspx

 
Answer #3    Answered By: Daamodar Bhadranavar     Answered On: Apr 16

How much memory do you have in the box?
What's your boot.ini look like?

 
Answer #4    Answered By: Destiny Lewis     Answered On: Apr 16

Have you applied SP2a - I have the same problem on one of my SPS V1 servers
and it is the only one that has not yet had SP2a applied. I intend to apply
SP2a to it very soon.

 
Answer #5    Answered By: Tanisha Rowe     Answered On: Apr 16

We are running SP2a and it has still not resolved the problem.

 
Answer #6    Answered By: Sierra Lewis     Answered On: Apr 16

I've noticed this same event  at times on my implementation of SPS v1
SP2a. I've resolved the problem by simply restarting the Sharepoint
server once a week as part of my standard weekly maintenance drill.

I realize that this is a rather simplistic way of resolving the problem
but it works. One of the things I've noticed about sharepoint  is that it
will gradually consume all of the available memory on the server until
memory fragmentation errors begin showing up in the event logs.

 
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