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SharePoint buttons don't expand/work

  Asked By: Madhu    Date: Jan 01    Category: Sharepoint    Views: 3130

Has anyone ever experienced the following or have valuable insight?

*Issue:*

-None of the buttons on our sites seem to be working all of a sudden. When
I click on the new, actions and settings buttons for any list nothing
happens. The same goes for any drop down such as the one on web parts and
even the site action button doesn't expand.

*Some Background Info:*

-The status bar in the lower left hand corner of IE shows an error, but the
message isn't helpful at all. I noticed that the error occurs on the page
immediately when I navigate to pages.

-Sites work fine from the server itself which has IE 6. I have IE 7 and use
vista. Some other people using XP with IE6 have the same problem and when I
try using Firefox I have similar issues.

-The site has been very stable and wasn't really being worked when this
happend.

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1 Answer Found

 
Answer #1    Answered By: Kurt Gilbert     Answered On: Jan 01

We had this issue  blow up on us last week and it may be related to what
others are seeing. In our situation we use an intrusion Detection System
that was being triggered as a result of a recent Microsoft desktop
patch. The IDC system was basically blocking what it thought could be
compromising Javascript as a result the WSSv3 Upload and similar
functions would not invoke instead you would notice a yellow warning
triangle on your web  browser and the error  message would be Object not
found. At first this seemed to be contained to IE6 but quickly it also
affected IE7 and Firefox.

We had a hard time tracking it down and still can't 100% say what the
desktop trigger was instead we took the position to look at the threat
and temporarily unblock the IDC that would allow the functionality to
work again. The IDC vendor has issued a patch and we are investigating.

Hope this info  is of use to some of you who may have experienced
something similar  to this recently

 
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