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Shared Services Administration link does NOT open

  Asked By: Joseph    Date: Aug 31    Category: Sharepoint    Views: 17936

Training wheels are off. We moved from VMs and testing to the real deal.
I've completed the installation of my new farm. Here is what I have:

- software/spkII installed on INDEX server
- software/spkII installed on WFE-1
- software/spkII installed on WFE-2
- Shared Service was created - "OK" on completion

Now when I click on the link for my newly created SSP I get:

- IE - "cannot display the webpage"
- in EVENT viewer,


".... The description for Event ID 8214 from source Windows SharePoint Services
3 cannot be found. Either the component that raises this event is not installed
on your local computer or the installation is corrupted. You can install or
repair the component on the local computer.

If the event originated on another computer, the display information had to be
saved with the event.

The following information was included with the event:

A request was made for a URL, http://ufad-moss-wfe01:29413, which has not been
configured in Alternate Access Mappings. Some links may point to the Alternate
Access URL for the default zone, http://ufad-moss-idx01:29413. Review the
Alternate Access mappings for this Web application at
http://ufad-moss-idx01:25075/_admin/AlternateUrlCollections.aspx and consider
adding http://ufad-moss-wfe01:29413 as a Public Alternate Access URL if it will
be used frequently. Help on this error:


Just a few additional facts, the ufad-moss-wfe01 and -idx01 are machine names.
I'm suspecting it has something to do with mapping and the fact that these web
applications created by the SSP are on two different boxes. If I look at what
was created under IIS on the INDEX box I see:
SSP2_29413-->ExcelCalculationServer and -->Search. For the WFE I see: SSP Web
Admin Site - 29413-->_app_bin, controltemplates, _layouts, _vti_bin, _vti_pvt,
_wpresources, App_Browsers, App_GlobalResources, aspnet_client, bin,



4 Answers Found

Answer #1    Answered By: Siobhan Waller     Answered On: Aug 31

Okay. Fixed my problem. I share it here in the event  someone else could be
helped out. Anyway.....

Following this document:
technet.microsoft.com/en-us/library/cc262079.aspx On page 10 of 11, there
is a section that says to turn off the Windows SharePoint Services Web
Application "...especially on index  servers". So, I did and it broke. By turning
this back on, SSP Admin site would display.

Answer #2    Answered By: Lorenzo Steele     Answered On: Aug 31

The article says to turn off WSS Web application on "... on all servers that are
not serving content, especially index  servers". If your index server is still
being used as a Web Front End (ie. serving content) then you can't turn off the
Web Applications. Your index server is still being used as a WFE, that's why it
broke access to the SSP when you turned off the service.

Answer #3    Answered By: Divakar Naik     Answered On: Aug 31

If you are only serving up your central admin on this server, you could
move it to a different wfe.

Answer #4    Answered By: Marcus Davis     Answered On: Aug 31

But since its the SSP that he can't reach when he turns it off, he's
clearly serving more than just Central Admin from this server. He's getting to
Central Admin. He can't get the SSP link  in Central Admin to work.

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