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Service Account Getting Locked

  Asked By: Paul    Date: Mar 30    Category: Sharepoint    Views: 4324

We are experiencing a problem with our SharePoint Portal Server 2003
where the service account gets locked in Active directory and of
course the Portal reorts that it can't connect to the database. This
happens troughout the day but it does not appear to be happening at a
set interval. The real problem is that we can't find in any of the
logs where the account is failing to login. All we see in the logs is
the three failed login Warning entries before the account gets locked
and then we see the Error entries that the account has been locked of
too many login failures or too many login attempts. We have reentered
the creadentials in all of the services that we can think of.

Any ideas?



1 Answer Found

Answer #1    Answered By: Delilah Mcpherson     Answered On: Mar 30

Crawl account? Is an admin using that account  by chance to logon? While not
necessarily a best practice, have you tried setting the services  password
manually? App pool idents?

I had the same issue a few weeks ago and the customer was using the farm account
in reporting services (hard coded to access a file share). When we changed the
password on the farm account, we didn't know it had been used elsewhere. I'd
check peripheral usage, such as crawl, custom services, and hopefully somebody
didn't use it someplace wonky like reporting services or elsewhere than
SharePoint. More times than not, your symptoms point to the account being used
somewhere it shouldn't have been. Good luck tracking this down.

You could also create a new service  account. While a pain, it would probably
resolve the issue. Then, just disable the old account and see who screams -
you'll find  the culprit.

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