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Replying to Alerts

  Asked By: Akhila    Date: Apr 26    Category: Sharepoint    Views: 1436

Our company has a bunch of Blackberry users who are away from their PC
frequently. They love the ability of receiving alerts from the
various Sharepoint discussion groups they have subscribed to but are
vexed that they can't simply reply to the alert email and add their 2
cents to the discussion.

The problem appears to be that the reply address of Alerts is defined
at the web application level (or something considerably higher than
the discussion group) and therefore their reply to the alert gets lost
in the ether.

Does anyone know of a way to make Alert email ReplyTo addresses be the
same as the discussion group's email address?



1 Answer Found

Answer #1    Answered By: Bhairavi Damle     Answered On: Apr 26

Short of creating your own alert  system (via an event handler or
workflow) there isn't any way to change this. The OOTB alert system is
currently not aware of anything other than the site (or maybe site
collection, can't remember for sure) level  email reply  address.

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