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What is the reason for SharePoint Discussions' existence?

  Asked By: Harshini    Date: Mar 07    Category: Sharepoint    Views: 1452

I have noticed a few posts in this group lately that have bordered on the
ridiculous.

First of all, I love that this group exists! I love being able to help people
with stuff in which I have experience. I am certain that most of the people on
here feel the same way. It makes me smile when a bunch of people jump in to
answer a question from a bunch of different points of view. That is exactly why
I signed up. I have learned much more from everyone else than I have been able
to offer and I am grateful.

But, at what point does it become ridiculous? At what point do we draw the line
between 'helping' and 'doing other people's work for them.' I am a busy man and
I don't have the time to answer all of the questions I know I have an answer
for. That stinks! So, it REALLY bugs me when I see people taking advantage of
this group's hospitality. I don't expect the group to only get expert-level
questions. I know that we will also get basic questions. It is only with mild
jesting that I offer links from http://www.lmgtfy.com but I hope that it drives
the point home. Whether you Bing, Google, Ask, Yahoo!, etc. it shouldn't be
difficult for some of these people to answer some of their own questions on
their own.

Look, when I started, I didn't know what I didn't know. I asked some questions
at which, I am certain, people rolled their eyes. But holy-moly! The nerve of
some people! Full-scale technical assistance for which I would now charge by the
hour is a little beyond the scope of this forum...or, at least, I think so. Am I
confused as to the purpose of this group?

The reason for this post is to get some of you others involved, and possibly the
moderators, in a conversation about when to draw the line. How do we handle
questions that are just too expensive to fully answer without a classroom or at
least some sort of GoToMeeting (et al.) session? It is becoming redundant to
send someone to the GOOG.

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17 Answers Found

 
Answer #1    Answered By: Jose Scott     Answered On: Mar 07

Is this targeted towards me? I asked a few questions because I
couldn't find answers just by Googling them (I agree that I may have poor
skill to search). This group  has a lot of Architects, MVPs and experienced
people that are basically meant to help people when they are stuck or cannot
find answers to their questions from some obvious sources. Nobody is doing
anyone's work here. If you are willing to help, go ahead, otherwise you need
not. But whats the point in blaming others. Somethings, which might look
silly to you, may not be silly for others, as they might not have your level
of expertise or knowledge. Again, when I say "YOU", I don't mean you, but
all others who get offended by the questions.

Its absolutely disappointing to hear words like DUMB and all, in this forum.
There is always a better and polite way to phrase your words.

 
Answer #2    Answered By: Taylor Clark     Answered On: Mar 07

Hate to say it but I agree with Kris, a lot of questions here are outrageous.

49% of the questions can be solved by a web search
20% are programming questions needing a lot of debugging and recoding, which
takes several hours to do.
25% of the questions are people asking us to do their jobs.
6% of the questions are people who honestly need help.

Most of the questions that have been posed lately are beginner questions. You
know those type of questions that are asked when one interviews for a
SharePoint position.

I'll admit several months ago, I had a problem with SharePoint. So I went to
training and spent about $300 in books to be a slightly more than average
SharePoint admin/developer/etc.

Yes there are very experienced people here, several MVP's architects, coders,
and administrators. We spend a lot of time doing our jobs, and for many of us we
don't get paid to help someone debug code, research for white papers, or hold
someone's hand to get their job done.

In fact most of us charge our clients for the same things that are being posted
here.

So pardon me if I get upset when you ask me to do your job or find the answer in
a simple Google search.

 
Answer #3    Answered By: Anthony Rutledge     Answered On: Mar 07

I hear what you are saying, but the fact is that SharePoint is a beast. There is
no one person that knows everything about it. And often a web search turns up
just about everything BUT the solution you are seeking. But pointing someone in
the right direction is definitely helpful.


 
Answer #4    Answered By: Heena Nagori     Answered On: Mar 07

I apologize to all for my post last week. It had been quite the week for us and
I was tired and cranky. If I offended anyone, it was not my intention. I have
developed quite the Google-fu since my beginning work with SharePoint and I must
say that some questions are posted here as if this was a search engine.

I love to help. I won't stop.

 
Answer #5    Answered By: Aishwarya Karmarkar     Answered On: Mar 07

As a rule I usually spend some time googling and searching
before I post here. And then when I do post I continue to search as I realize
you folks all have jobs too! And that some folks here get paid to provide the
sort of information that some are asking to be provided for free.

Where in FL are you Kris? I had looked into relocation down there some years
back, but apparently no one wanted to hire an out of state person.

 
Answer #6    Answered By: Janell Camacho     Answered On: Mar 07

We are the admin arm for FDOT so
we don’t actually build roads/seaports/airports/spaceports/railways from our
district, we just keep an eye on it all.

As far as hiring anyone from out-of-state, with our economic downturn it would
appear that we aren’t hiring anyone from in-state either, so you may not be
being singled out (O;

We are not looking forward to the economic impact this spill is about to have on
our Gulf travelers, I can assure you! My family and I are planning on making a
trip to St. George Island soon so we can see it one last time before the
devastation. Looks like future beach trips will be to the east coast in
Jacksonville or even St. Augustine. I am to understand that we will need less
gasoline to remove tar balls on our feet over there...such a sad incident

 
Answer #7    Answered By: Julia Washington     Answered On: Mar 07

This was probably 3-4 years ago that I was looking to move down there. Sorry
to hear of all the problems with the oil spill. A real tragedy!

 
Answer #8    Answered By: Shashwat Takle     Answered On: Mar 07

Try to understand onething clearly. This is not a money making forum where
you talk billability and stuff. If you want to help, do it, otherwise don't
. But in a forum like this, I don't think you can always expect only Expert
level questions. If you feel that you are an expert and I am a fool, fine.
But don't give replies like this. Its disappointing and painful. Lets stop
this thread here.

I have a humble request to the moderator / owner of this group. Please don't
put restrictions on the kind of questions people ask. Not everyone has the
same level of knowledge or experience. If anyone wants to answer or not, is
clearly their will. But please don't allow anyone to say disappointing
things like these. Its a humble request.

 
Answer #9    Answered By: Aastha Acharya     Answered On: Mar 07

With all due respect, saying "I'm not paying you so quit complaining" seems
like the exact opposite of the reaction you should have.

Nobody is saying you have to be an expert, or even have certain prerequisite
knowledge (we're glad to tell you "you should probably learn X first and
then this will make more sense"). What *is* being said is that there are
certain things you can do for yourself.

Sometimes you just can't find the thing you need, and for some reason  your
google terms aren't just right. That's understandable. But when someone
has a history of coming in and saying "please tell me how to do this" when a
simple search turns up results... well, after a while, certain people will
stop listening.

This is the problem with your "just ignore it" approach. There are many
users here that want to help others as they have been helped. When they
start ignoring questions (with good reason), after a while they will decide
it's not worth their time to find good requests.

 
Answer #10    Answered By: Glenda Roth     Answered On: Mar 07

I think I already requested to stop this thread, but seems its not
happening. I have told many times, if you feel, any question is a waste of
time, then you need not answer, but don't say words like these. Try to
understand that there are innumerable forums,blogs, articles, books and
other kinds of help available. But still if we post our questions to this
group, because of the confidence and belief in this discussion group. If
words like these come up, then people would basically lose the confidence
and belief in this group. If you feel otherwise, then please ignore this.
But I have only one request. If you don't want to answer something, then
don't, but don't comment. Its a humble request. I believe, its high time, we
stopped this thread.

 
Answer #11    Answered By: Jada Clemons     Answered On: Mar 07

You are correct that there is no real "roadmap" to SharePoint. What we could
really use is a SharePoint wiki site. Now you know what you must do! Have fun!

 
Answer #12    Answered By: Brooke Lewis     Answered On: Mar 07

Outside of the assistance he freely offers people, he rarely makes comments to
the group. He is also very professional about his comments.

With that being said, he deserves a strong voice in what is said in this group.

However if you feel uncomfortable with us you can visit the MS forum:
social.msdn.microsoft.com/.../

 
Answer #13    Answered By: Talia Johns     Answered On: Mar 07

would there be any interest in a web site/forum dedicated to beginning
SharePoint?

 
Answer #14    Answered By: Tera Callahan     Answered On: Mar 07

If you look below in this email thread, you will see there is one

 
Answer #15    Answered By: Mark Davis     Answered On: Mar 07

I agree with you 100% but i feel the knowledge for sharepoint  is not as
available as it is for other technologies. maybe its just because im trying
(being asked) to tackle it all from design to admin to development but it would
be nice if there was a site that started with the basics and covered some of the
most advanced topics... blogs are the devil, altho they contain some GREAT info
its hard to find a site that you can just chew through and get good complete
information, everything is just random bits of info these days... MS seems to be
doing better with getting sharepoint info out there tho, but personally i hate
the video approach they are taking, as much as i'd like to sit there for an hour
and learn, its not realistic..

Venkatesh you ask if you are part of the reason  this post started, and altho i
didnt start this post if you go to google and search for "sharepoint difference
beween site and subsite" the first site returned gives a good breakdown of the
differences so to say your searching skills are weak is not really a good
excuse.

because of the huge push for "communities" you tend to see basic questions like
this more and more. also you'll find that when you do google something its a
forum/newsgroup response or a blog posting.. which drives me nuts because
altho you might get an answer you rarely get the background behind it to help
you really learn from it.. yes, of course this is not ALWAYS the case, but this
case is common

the problem with this list specifically is that there is no archive, its just a
series of emails... so if i just join it there is no way for me to see whats
going on... personally im not a fan of email lists but there seems to be some
very intelligent people here..

so freemail altho i agree with you, i think the problem is that there is no
central portal for sharepoint that is really any good. if you look at the links
you have posted it is typically just info related to that one question and not
really an entry point to knowledge..

so... which one of you guys wants to make it?

 
Answer #16    Answered By: Delilah Mcpherson     Answered On: Mar 07

Simply put, this group  was originally to answer questions from those who have
attended the five day Mindsharp classes of Administrator, Developer, Power User,
and Designer. Over time, the list has grown to thousands of people and services
many well beyond the student pool of Mindsharp. In fact, many of Mindsharp's
competitors also frequently answer questions here as well - kudos to all who
assist on this board.

The point of this group is answering 200 level questions and above. Everyone
should please Bing it or Google it first, with due diligence searching MSDN and
TechNet as well. While we can remove members of the group, we were all
SharePoint Server newbies at one point in time - and some folks simply don't
know WHAT to ask for (remember when an SSP was as foreign as Checkoslovakia?) .
SharePoint Server 2010 is even more complex than 2007, so I suspect some basics
will have to be reinforced, and much of that through community sharing of
information - such as this board.

I would encourage everyone to exhaust the MSDN and TechNet materials before
posting to this group. Doing so will increase the level of expert involvement
because our interest in the board (to be blunt) is greater for 200+ level
questions (we do like challenging questions!)

 
Answer #17    Answered By: Gobinda Navalagi     Answered On: Mar 07

This is exactly why I stopped posting here. I am glad someone else
said exactly what I was thinking. All technical people know to search certain
resources prior to posting. I have seen postings on here asking how to install
MOSS 2007. I have even seen a posting asking if WSS 3.0 was part of MOSS 2007.


I will continue to read through the posts, and I love answering the difficult
questions... But these very simple, common knowledge questions should really be
Google'd first, especially since the postings here do not post immediately.

 
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