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Problems with Sharepoint 2003 Alerts

  Asked By: Tara    Date: May 07    Category: Sharepoint    Views: 885

Recently, our alerts on our 2003 Sharepoint site are acting odd. Alerts
are only being sent for documents that have been changed or modified
months ago. So basically, if someone has an alert set on a library,
they will not necessarily get notified when that library changes.
However, almost every evening, all the users with alerts set get an
alert emailed to them no matter if their documents have changed or not.
The alert will notify them as to changes made in the last several
month, but not made recently.

I reset the alert service, tested the configuration for mail on the
Sharepoint server and ensured the accounts on the email settings were
fine. Everything points to being setup ok, but we are still not
getting alerts. Additionally, this happened suddenly, about two months
ago. We have tried to pinpoint if it was a MS upgrade or a problem with
our system but cannot determine what the catalyst was.

What can I do to help pinpoint the problem and resolve it?

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1 Answer Found

 
Answer #1    Answered By: Micheal Knight     Answered On: May 07

Check the indexing schedule. FULL indexing can cause alerts  to be sent.

 
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