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Problems Indexing Site SPS 2003

  Asked By: Naman    Date: Jan 24    Category: Sharepoint    Views: 1054

I have been trouble shooting this for a week.

I've been running into problems indexing sites with SPS 2003.

Originally it was a small problem, but in attempting to fix it we've
actually created a bigger problem and now neither my portal_content or
non_portal_content are working. Both indexes have 0 files.
(Previously we have 16,000+ before we began trouble shooting and
messed things up worse.)

The problem appears to be that the index server can't crawl the site
so the index never really starts.

Here is the gatherer log error:
The object was not found. (0x80041201)

I'm running a medium farm with SPS 2003 and WSS 2. The portal is a
SPS portal.

I can create a test portal on this server and indexing works fine!

Now in my trouble shooting with Microsoft Support and looking on the
web a few common resolutions to this have come up.

1. Proxy settings, we don't use a proxy, we never have. I have this
turned off in SPS Central Administration so this isn't the issue.
Also since my test site works, I know this isn't an issue because
proxy settings are for all the SPS portals.

2. Permissions. I've double and triple checked the user is in the
appropriate groups in Sharepoint, on all 3 of my servers. Again since
I'm using the default accounts I setup in SPS Central Administration I
am pretty confident this is not an issue. I know for example that my
test portal on 8080 works fine, and uses the same default crawler account.

3. Alternate Portal Settings. This was at least partially an issue.
And may still be an issue. I originally had two sites on this box.
The ip I'm using now is not the original ip of the machine. It's the
second IP bound to the nic.

4. IIS configuration. I think I've got this working fine because I
have the same configuration for my test site on 8080 as the one on
port 80.

I'm lost here. I spent 2 days on the phone with microsoft support who
were pretty useless.

I'd appreciate any suggestions anyone has to offer. As I mentioned
I've even called Microsoft Support but they don't have very many
people working on SPS 2003. Most of the good guys have been moved to
MOSS 2007 support and unless you're a premier partner you call in and
get newbies that know less about Sharepoint than we do.



3 Answers Found

Answer #1    Answered By: Chanel Gaines     Answered On: Jan 24

Further ellaboration on my errors:

The content source <http://collaborate.babson.edu/>" target="_blank" rel="nofollow">http://collaborate.babson.edu/> cannot be accessed.

Context: http://collaborate.babson.edu/ Application, Portal_Content

The object was not found. (0x80041201)

For more information visit

For more information, see Help and Support Center at

Answer #2    Answered By: Timmy Whitney     Answered On: Jan 24

Make sure that the account used for indexing  is correct and is a member of the
SPS_QUERY, SPS_WPG, and STS_WPG groups on the server.

Answer #3    Answered By: Harihar Sonnad     Answered On: Jan 24

It would be a simple answer to say it was permissions. I wish it was
that easy. However if you read my original email you'll see not only
have I double and triple checked permissions but since we are using
the default crawling settings AND I have a portal that crawls fine, I
know that it is not a permissions issue.

If the account can crawl one portal fine, but not another portal,

And the account is an administrator on both, we can determine from
that logic that the problem is not with the account.

I'm still stuck.

Anyone have any ideas that don't apply to IIS config or User
permissions? I've pretty much done everything anyone asked in regards
to both these issues with no result.

Anyone here have expertise with the indexes themselves?

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