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Problem sending file to records center

  Asked By: Mrigendra    Date: Jul 17    Category: Sharepoint    Views: 2816

I am hoping someone can help me. I am trying to establish a records
center in our development environment. I have created a records center
and everything seemed to be working fine untl I tried to set it up so
that I could send a document from a document library to the records
center. When I attempt to do this, I get the following error: Error
occurred while sending the file to the AMS Records Center Records Center

I set everything up correctly I think. However, I did not establish the
records center using a separate web application. Is this required? Any
assistance would be greatly appreciated.



5 Answers Found

Answer #1    Answered By: Dean Neal     Answered On: Jul 17

I think I remember having a problem  like this. Does the site that has
Records Center exist on a different web  application than the one that
has the document  library?

Do they exist then on different app pools?

Answer #2    Answered By: Vincent Griffin     Answered On: Jul 17

Did you configure the Site you created  as the Record Center on the Web
Application tab of Central Administration?

Answer #3    Answered By: Antoine Barker     Answered On: Jul 17

Make sure you removed 'portal' from the send-to location in Central Admin. Also
check that the sending  Web application  pool identity is in the web  submitters
group in the records  center.

Answer #4    Answered By: George Watson     Answered On: Jul 17

No, a separate  Web app is not required. However, check that the configuration in
Central Administration is correct and that permissions are also correctly  set.
There's a whitepaper which discusses in detail the overall records  Center
configuration (including management of e-mail records) available on the
Mindsharp premium Web site:-
https://www.mindsharp.com/Default.aspx (registration
and login required, but no associated cost in accessing and downloading the
paper) 'E-mail Records Management in Microsoft Office SharePoint Server 2007'.

Answer #5    Answered By: Gabriel Patterson     Answered On: Jul 17

It does not require a separate  web application  or even site collection. A
couple things to check:

1) Double-check the URL used for the "Send To" and make sure it's pointing to
the correct web  service URL
2) Make sure you are not running as the same user account that is used to run
the app pool.

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