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Pause functions in SharePoint Designer

  Asked By: Harshita    Date: Dec 18    Category: Sharepoint    Views: 1759

I've created a workflow using Microsoft Office Sharepoint Designer. The

workflow should pause for a duration of one minute. However, it just keeps

waiting forever...



5 Answers Found

Answer #1    Answered By: Micheal Knight     Answered On: Dec 18

How (and why) would you make an SPD workflow  pause? I don't remember seeing that
in the set of out of the box activities.

Answer #2    Answered By: Aditiya Kapale     Answered On: Dec 18

How : By using the function pause  duration (Included in the WF functions)

Why: To validate if after the pause, an specific action as been taken.

Answer #3    Answered By: Cristopher Gould     Answered On: Dec 18

You don't have to continue to humor me, but practically, what business benefit
does a pause  provide in the context of a workflow? I've used sleep in tons of
applications but always for a specific purpose. Since I've seen no purpose for a
pause in workflow, I've never even attempted it.

For instance, are you suggesting that when someone creates a new list item, you
want to initiate a workflow  that waits five minutes to give them time to do
something else and then check to see if, given the arbitrary wait time, they
subsequently performed the anticipated task? I don't get it.

Answer #4    Answered By: Selena Glenn     Answered On: Dec 18

It's interesting to be questioned on a solution. It permits to see it on
another point of view.

Let me explain, what we want to realize.

By using the incoming email function in WSS 3.0 we receive alerts created  by an
ERP, based on the subject we create an issue tracking. Depending of the
priority an action has to be taken.

When we receive the alert, the workflow  create a task (Issue) and allocated the
priority based on the analyze of the subject. The second step is to verify that
an action has been taken by one of the technical support. In the high priority
case, 5 minutes are allowed to take possession of the case. If after five
minutes nothing happens we escalade at an other level.

The pause  duration permits to pause the workflow and at the end validate the
status. If a technician answered the case, no further actions will be taken.

I did not find any other solution to realize this. And unfortunately this
function does not work normally.

Answer #5    Answered By: Jonathon Palmer     Answered On: Dec 18

I suspect that if you moved the workflow  from SPD to VS.NET that a
C# sleep would not exhibit the same bug. But that would be a significant
investment. That said, I cannot think of an alternate workaround for your
business scenario. Sounds like a call to PSS is in order.

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