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Passwords reset - how to restore access

  Asked By: Jagdish    Date: Dec 18    Category: MOSS    Views: 1035

An administrator reset all the SP passwords for my MOSS site. Can't access the
site and get a "Service Unavailable" when trying to access Central Admin!



8 Answers Found

Answer #1    Answered By: Serena Schwartz     Answered On: Dec 18

Login to the server with your original installation account and re-run the
SharePoint Products and Technologies configuration wizard. That will allow
you to re-establish a Central Admin site. You can then use that to change
the passwords on the service  accounts so you can get at the system again.

Answer #2    Answered By: Tiara Gross     Answered On: Dec 18

Will that wipe out what currently exists in CA or the site  collection?

Answer #3    Answered By: Frankie Figueroa     Answered On: Dec 18

It shouldn't. Normally, all that does is create a new website to host Central
Admin from. The data in the config database and the content database should
still be there. But any time you run the configuration wizard there is a risk,
so I hope you have a good backup. But it's the easiest way to get the Central
Admin site  back so you can fix the rest.

Answer #4    Answered By: Wesley Myers     Answered On: Dec 18

Actually the easiest solution is to change the passwords back to what they

other options are to use the stsadm tool on the ca server to update the
account credentials. see the microsoft doc on updating passwords (although
it kind of sucks)

Answer #5    Answered By: Shailendra Shinde     Answered On: Dec 18

Can't you just changed the passwords back to the original ones?
Just use the DSA console

Answer #6    Answered By: Yessenia Dejesus     Answered On: Dec 18

I don't have access  to AD. But I've talked to a guy that does and they plan to
do that.

Answer #7    Answered By: Randolph Charles     Answered On: Dec 18

You should have your AD guy delegate permissions of the SharePoint accounts to

Answer #8    Answered By: Kavi Kumhor     Answered On: Dec 18

Yeah, that won't work..............

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