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Page Cannot Be Displayed

  Asked By: Tarang    Date: Sep 16    Category: Sharepoint    Views: 12965

I realize that the problem I'm about to describe may not be directly
related to SharePoint so I apologize in advance. The reason I'm posting
it is because I'm hoping that someone here has run into the same type
of thing.

The company I work for has Portal 2k3 on the intranet. So far
everything has been running fine for a little under a year. A few days
ago an employee that has had access the entire time is getting a Page
Cannot Be Displayed error when she tries to go the the site. She can
log into any other machine and get there fine. I can log into her
machine as myself and get there fine.

We renamed her profile under documents and settings so that a new
profile would be created when she logged in as an attempt to clear any
crazy settings she may have had and still that didn't work.

I'm just about out of ideas. Has anyone ever seen this before?



8 Answers Found

Answer #1    Answered By: Dwight Becker     Answered On: Sep 16

When you're done with the SPPT Configuration Wizard and you try to log
in to CA for the first time, what's it mean when it says "Page Cannot
Be Displayed"? We're using NTLM and it does not matter what account we
try to log  in with, we can't get the CA homepage to display. We've
tried computer name, FQ Computer name, local host, and the
real IP address, all with the correct port number.

Answer #2    Answered By: Amar Kumbar     Answered On: Sep 16

If you haven't yet, turn off "Show Friendly HTTP error  Messages" in Internet
Explorer (Tools->Internet Options->Advanced). This will give you a better
idea of what's really going on, in the form of a more helpful error message.

Any chance the service or website has somehow been stopped?

Answer #3    Answered By: Marc Dixon     Answered On: Sep 16

One thing  I'm realizing now is that I'm
getting authenticated because it takes my ID and password on the
first try and then gives me the page  not found error.

Also, the WFE is one of a pair that's NLB'd so I'm thinking my
network rocket scientists have disabled browsing directly to the

Thanks for the pointers; I'll check them all and get out an update.

Answer #4    Answered By: Johathan Mcgowan     Answered On: Sep 16

You need to logon to the server as the service account that
installed SharePoint. After you have configured the farm you can add
yourself as a farm administrator.

Answer #5    Answered By: Georgia Barr     Answered On: Sep 16

I'm logging in and running  the wizard using the same ID that I'm
defining as the DB Access account in the wizard.

The Wizard finishes, and the page  tries to load, and it prompts me
for username and password and it takes my password on the first try
and I get "Page Cannot Be Displayed."

One of the errors in the application log  is:

A service provisioning cannot be completed. The SPAdmin service might
be stopped. Start the SPAdmin service and try provisioning again.

Message: Failed to connect to an IPC Port: Access is denied.

Is that SQL Server requiring IIS to connect via IPC and it can't?

Answer #6    Answered By: Jessi Sweet     Answered On: Sep 16

This may be a really dumb question, but is the SharePoint Administration
service running?

Answer #7    Answered By: Kelvin Mckinney     Answered On: Sep 16

Not a dumb question because it took me a while to figure out to look.

Answer #8    Answered By: Gaurav Ghosh     Answered On: Sep 16

These were my symptoms:

Run CA, Log In.

Error: Page Cannot Be Displayed.

The problem  was in our default IIS Build that disables HTTP Keep-
Alives. In IIS6, you'll find it in the "Connections" box on the Web
Site tab of the web site's properties.

Apparently, HTTP Keep-Alives are requried for Windows Authentication.

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