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MySites not updating

  Asked By: Krista    Date: Nov 05    Category: Sharepoint    Views: 1112

We are using SPS2003 ( and performing a full import of user
profiles from AD each night. It is adding new employees fine and not
reporting any errors but it is not updating existing information such
as when a phone number or the report to hiearchy changes.

Is this expected behavior? If not any suggestions on things to check
or troubleshoot?



1 Answer Found

Answer #1    Answered By: Mary Adams     Answered On: Nov 05

There was an issue pre service pack 2 where profile properties were not getting updated in sharepoint, but, from the build number, it looks like you've upgraded to SP2. A couple of thoughts...check to see if there have been any changes made to the mapping properties on the sharepoint server (the properties that synch up to the user attributes on the AD and determine which user attributes get included in the sharepoint profile database on user profile import); check that there have been no security policy changes to the AD; have you recently switched the server from one domain to another?

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