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MYSITES are gone?....how to get back

  Asked By: Domonique    Date: Oct 20    Category: Sharepoint    Views: 1440

I had to do a restore of my SSP. Following the steps found here:

Everything seemed to work. There was an issue on deleting the second SSP once I
was done with it but a STSADMIN command took care of that step. Sites all seem
to be up except for MYSITES. Logged into my Team Site, I've lost the link at the
top to my personal MYSITE and if I navigate directly to my personal site it
errors, "File not found".

Thoughts? Ideas?



8 Answers Found

Answer #1    Answered By: Trupti Patil     Answered On: Oct 20

Since MySites are normally placed into a separate Web Application, which means a
separate content database, did you also restore  that database?

Answer #2    Answered By: Marlena Noble     Answered On: Oct 20

I did not run any external backups prior to the SSP restore. Are you saying that
data is lost? [This is all test so while not fun... learning the hard way is not
affecting production.]

Answer #3    Answered By: Juan Davis     Answered On: Oct 20

If you didn't run any backups then what did you restore? The SSP restore  link
in SSP administration is what you do after you have restored the backup of an
SSP database.

Answer #4    Answered By: Jason Anderson     Answered On: Oct 20

The "restore" was terminology used by the document listed here:

To recap some:

1. my farm was working fine. I have about (8) unique web applications running
with their own url. So, dept1.sharepoint.edu, dept2.sharepoint.edu etc. I also
had the CA working as expected and was able to get to my MySites.

2. I had noticed that the link  for my SSP, ShareServices1 did not link to
anything. I also noticed that I did not appear to be indexing anything as my
search results came back  empty for even the simplest query. My thought the two
might be related.

3. I did some google'ing on the broken SSP link and found  the above reference

4. I completed the steps. All worked except for step  #9 where the newly created
SSP #2 would not actually delete. I had to issue  a STSADM command  to make it go

5. After all that is when I noticed that when logged  into my web apps that the
link to "my site" at the top was gone. And, if I manually navigated to the url
for my My site  it came back with an error.

I am testing the AvePoint product. So, I do have some web farm backups. But, I'm
thinking this is a content db issue. The data for my My Sites seems to still be
there. But, the connection to them got 'turned off' during the steps  to recreate
the SSP.

Again, thanks for any insight you can offer.

Answer #5    Answered By: Uttam Vanjare     Answered On: Oct 20

OK, but you did notice that the second sentence in the opening paragraph
recommended "Before you get your hands dirty it would be a good idea to backup
up your SharePoint databases, and to ensure you still have all the necessary
databases for the SSP ..." Having said that, let's see if I can help.

Step #4 in his BLOG doesn't give a lot of detail. When you create an SSP there
are two Web Applications that can be setup, one for the SSP and one for MySites.
You can either create two separate Web Apps (the recommended approach) or share
the single SSP Web App.

If you shared the Web App in your original install then you need to restore  a
backup of the original SSP. His BLOG steps  will recover the SSP, but lose the

If you used the recommended approach (two Web Apps) then you need to verify that
when you created the new SSP that you pointed the MySites setting at the
original MySites host Web App. If you didn't you'll lose the MySites, but can
get them back  by changing the MySite settings of the SSP.

Answer #6    Answered By: Jack Carroll     Answered On: Oct 20

http://support.microsoft.com/kb/896861 . I would recommend that you use method
no 1.

Answer #7    Answered By: Chandrabhan Agarkar     Answered On: Oct 20

Good old #107. That one's getting a lot of attention lately.

Answer #8    Answered By: Lonnie Cohen     Answered On: Oct 20

Yes. I did see the step  about having a backup. I was hoping my newly installed
AvePoint backup solution would handle it. In a way, it was a good test of the

What I think has happen on the backup side is my platform backup had never ran.
All I have is granular ones that do not seem to include the content_db.

So, my question is how do I reconnect the old content_db that included my
MYsites but was disconnected as part of that documented process I followed? Your
last suggestion of "...get them back  by changing the MYsite settings of the
SSP." is the way to go. Can you point me to instructions on this process?

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