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MOSS 2007 Excel Web Access

  Asked By: Mrigendra    Date: Sep 19    Category: MOSS    Views: 1998

We have Excel services running and it has been fine for months and
today we have started reseiving the following error.

An error has occurred.

Please contact your system administrator if this problem persists.

I have looked through the logs, and event viewer and found nothing, has
anybody experianced this error and what did you do to corrected.



5 Answers Found

Answer #1    Answered By: Jolene Sandoval     Answered On: Sep 19

That's a very generic error. To get a bit more info make the following
changes to your Web Front end server in the Web.config file of one of
the WebApplicaitons generating the error.

Search for CallStack= and change the setting from false to true.

Search for CustomErrors= and change the setting from Off to RemoteOnly.
(This means that the CallStack will only show on a browser on the server
console. Remote users will still get the SharePoint error page.

Then do an IISreset.

Finally, go to the WFE server console and browse to one of the pages
generating the error. Instead of seeing "An error has occurred". You
will see a full stack dump and exception statement for the error that is
occurring. That may give you enough information to find out what is
going on.

Answer #2    Answered By: Brandan Roach     Answered On: Sep 19

I hope you don't mind but I posted your tip on my blog.


Answer #3    Answered By: Kai Carney     Answered On: Sep 19

Well, I did look for the web.config file and there are 20 plus files
with that name. How do I determine which file to edit.

Answer #4    Answered By: Gaurav Nemane     Answered On: Sep 19

You need to edit the web.config file that is in the root of the
WebApplicaiton that you are getting the error on. Here's the easiest
way to find it.

1) Open Internet Information Services Manager on the web  Server

2) Find the Website which corresponds to the WebApplicaiton hosting
the Excel Services that you are trying to view. If you aren't sure
check the URL that you are accessing and compare it to the properties of
the websites.

3) Right click on the website and choose Explore. That will switch
the right pane of IIS manager to a Windows Explorer pane.

4) Right click on the Web.config file in that pane and select Open
With. Then choose your favorite editor.

There is one Web.config in the root of each Web Application. You need to
make these changes to each Web.config where you want to see the expanded
error messages.

Answer #5    Answered By: Marjorie Humphrey     Answered On: Sep 19

Well, I did look for the web.config file and there are 20 plus files
with that name. How do I determine which file to edit.

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