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Mails not fired on Alert subscription

  Asked By: Devan    Date: Apr 23    Category: Sharepoint    Views: 642

Alerts are working in our portal. People have subscribed to alerts, but mails
are not getting fired if there is a modification or addition of documents in the
document libraries.

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2 Answers Found

 
Answer #1    Answered By: Yvonne Rodriquez     Answered On: Apr 23

Alerts are NOT working  in our portal. People have subscribed to alerts, but
mails are not getting fired if there is a modification  or addition  of documents
in the document libraries.

 
Answer #2    Answered By: Elisha Abbott     Answered On: Apr 23

Double-check the credentials used for the OWSTimer/SPTimerv3 service (it
should be the same as your app pool) and that it is running correctly.
The alert mails  are queued and sent by a timer job which requires that
service to be working  correctly. The subscription  emails are sent
immediately using a different mechanism.

 
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