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Large Document Upload Fails... not a size limit issue

  Asked By: Evelyn    Date: Jan 28    Category: MOSS    Views: 1408

I've got a MOSS server with someone attempting to upload a 62MB file.

When the person tries it using the document library "Upload" feature, it
fails.

If he uses Explorer View, and drags / drops the file into the document
library, it works just fine.

It's a .DOC file, so it's not blocked by MOSS.

The maximum upload file size is currently set to 500MB.

I've got no site quotas established.

It's not timing out due to upload time.

(...and I'm waiting for Ben Curry's new Best Practices book to come out
so that I know what these settings should realistically be.)

Does anyone have any thoughts on what's causing the Upload functionality
not to work?

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5 Answers Found

 
Answer #1    Answered By: Leanne Rios     Answered On: Jan 28

Try increasing the Web Timeout settings, in IIS Manager on the Web Front end. I
think some of ours are as high as 600seconds (the default is 120)

Just realize that legit errors will now take 10min to time  out as well. Kind of
a balancing act.

 
Answer #2    Answered By: Zachary Roberts     Answered On: Jan 28

The reason this happens in IE is set  to 8KB . Change that to 16KB, the msdn
article associated with this listed below. This should fix the problem. Remember
however whatever the person  will upload  the buffer size  he will be doing it for
all applications. This should speed up the upload and also not require a high
IIS setting.

 
Answer #3    Answered By: Maura Durham     Answered On: Jan 28

We are running a single farm server  for this instance of SharePoint
2007. The web front end is a monster what is probably not even using
35% of its processing / storage capacity. (Utilization is low) ...and
we are running the full blown version of SQL 2005.

The platform is Windows 2003 x64, MOSS x64, and SQL 2005 x64... and it's
currently patched.

 
Answer #4    Answered By: Jagat Pandit     Answered On: Jan 28

I have a VSTS test rig and will give this a shot tomorrow.

 
Answer #5    Answered By: Jerod Carrillo     Answered On: Jan 28

I would suggest reviewing the logs located at C:\Program Files\Common
Files\Microsoft Shared\web server  extensions\12\LOGS. Search the log
file for ERROR and provide the contents of the log file  to determine the
upload failure.

 
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