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KPI Related question

  Asked By: Bridget    Date: Sep 22    Category: Sharepoint    Views: 689

I have a question related to creating KPI to review the result of
workflow.
I assigned "collect feedback" workflow to a document library and
created workflow task list to hold the workflow items.
I wanted to create KPI based on the workflow task list.
The problem is whenever I generate KPI based on the result on the
list, only completed items included in KPI and the result of '% of
completed' is always 100%. I want to include the result with 'not
started' status in KPI. Anybody has good ideas?

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