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  Asked By: Ruchir    Date: Apr 25    Category: MOSS    Views: 651

After implementing IRM in my test environment, I'm find the following

1. When I try to check out a document and edit it, I receive this
error message:

1. When I try to edit a document directly from the library, that
action will open the native application, such as Word 2007, but the
document itself is never copied to the application and opened for

2. I can check in a document. Woo hoo.

3. When I remove the IRM settings in the document library, none of
the problems exist.

Any Ideas?



3 Answers Found

Answer #1    Answered By: Maura Durham     Answered On: Apr 25

My first thought is that the RMS server is not authenticating your actions
on that document  and so you are unable to perform the operation. What rights
are you applying to the document? Has the RMS server been provisioned?

Answer #2    Answered By: Jagat Pandit     Answered On: Apr 25

So I'll ask the obvious thought first. Did you install the IRM client
on the SharePoint server or only on your workstation?

Answer #3    Answered By: Jerod Carrillo     Answered On: Apr 25

A couple other pertinent questions:

1) Where is the IRM server installed relative to your SP server?

2) What (if any) permissions changes did you make on your IRM
server to grant your SP access?

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