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Indexing fails content sources excluded

  Asked By: Rachel    Date: Jul 03    Category: Sharepoint    Views: 2998

This is beginning to really annoy me. Indexing will work for a couple
of days and then fail with the following when the Gatherer attempts to

The update cannot be started because all of the content sources were
excluded by crawl rules, or removed from the index configuration.

Context: Application 'SharedServices1', Catalog 'Portal_Content'

Unspecified error

There are no exclusions of any content sources or crawl rules specified
within my portal.

If I start a full crawl manually it works but if I try and incremental
it fails with the same error as above.

Anyone have any ideas at all?



9 Answers Found

Answer #1    Answered By: Mark Davis     Answered On: Jul 03

First, I had this once and had to reset the index  to clear it. That would be a
last ditch effort...

Does WSS_ADMIN_WPG have write access to c:\windows\tasks? If not, manual crawls
will work, but scheduled ones will not, however with a different sympton (just
bringing it up because there is an outside chance it is the same). If not
explicitly defined as having access, it would still work  if your service
accounts were local administrators. I would check that one of those is true for

I am not saying to add all service accounts as local admins, btw...

Answer #2    Answered By: Delilah Mcpherson     Answered On: Jul 03

It looks like my service account has modify, read & execute, list,
read and write on c:\windows\tasks and WSS_ADMIN_WPG has full  control
of the folder.

My service account is a member of both local admins and WSS_ADMIN_WPG.

Answer #3    Answered By: Gobinda Navalagi     Answered On: Jul 03

are you getting any SQL errors on either your SharePoint Servers or SQl Server?

What are your event logs related to SharePoint?

Answer #4    Answered By: Rose Silva     Answered On: Jul 03

No SQL errors on the SharePoint box not sure about the SQL box since
I don't have access to it. I have emailed my DBA's and asked them for
the logs for te last couple of days.

The only error  related to this is the following

Source: Office Server Search
Category: Gatherer
Event ID: 2423

The update  cannot be started  because all of the content  sources were
excluded by crawl  rules, or removed  from the index  configuration.

Context: Application 'SharedServices1', Catalog 'Portal_Content'

Unspecified error

For more information, see Help and Support Center at

Interesting to note that I get the same error when I try and initiate
an incremental update manually  as well as when the automatic full
crawl kicks off at night.

Answer #5    Answered By: Maegan Ellison     Answered On: Jul 03

Verified........no errors related to SharePoint in any way, shape or
form on the SQL box although the service accounts are pounding the
server. Looking in the Security events the service accounts are
logging in almost every minute for some reason.

Answer #6    Answered By: Yahaira Shannon     Answered On: Jul 03

1. Kerberos authN, by chance?

2. Do you have your index  directory excluded  from anti-virus?

Answer #7    Answered By: Doris Leach     Answered On: Jul 03

No Kerberos and I went back in and excluded  every directory I could
think of related to SharePoint and am still getting the error.

Answer #8    Answered By: Sumitra 2004     Answered On: Jul 03

I am out of suggestions, then. I would probably open a call with CSS. Please let
us know what it is?

Answer #9    Answered By: Bhairavi Damle     Answered On: Jul 03

probably going to open the case beginning  of next week when I get
back to the office and will update  you as I find out more.

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