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IE 6 and IE 7 would crash when visiting SP sites

  Asked By: Anish    Date: Jan 07    Category: Sharepoint    Views: 1038

We have found that users having a mixture of office 2003 and 2007
components installed on their workstations cause strange problems with
IE crashing. Both IE 6 and IE 7 would crash when visiting SP sites and
performing certain operations like downloading a document or just
trying to view a list. The problems showed up when the latest round of
security patches from MS were installed. Running Microsoft Office 2007
Diagnostics tool seemed to correct the problem.

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1 Answer Found

 
Answer #1    Answered By: Deven Ghurye     Answered On: Jan 07

We have found  that when new Office updates are pushed out, IE breaks
again and this problem returns. The hot fix mentioned in the KB
article prevents the recurrance.

http://support.microsoft.com/kb/938888/en-us

 
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