Welcome: Guest!

MOSS Forum

 
Home » Forum » MOSS       Ask a questionRSS Feeds

Help Desk template

  Asked By: Jenny Grant         Date: Mar 28, 2010      Category: MOSS      Views: 425
 

I have a SPS 2007 site (no MOSS) and I'm evaluating the Help Desk and
Call Center templates. They seem to be fairly complete for my needs but
for one feature. I don't see service request id's anywhere. I was
assuming that each Service Request would receive an automatically
assigned incremental ID number like you would see in lists. Am I wrong?
Is there a way to enable or create that function?

Tagged:      

 

2 Answers Found

 
Answer #1       Answered By: Rosalinda Merrill          Answered On: Mar 28, 2010       

Go to list and modify the default view, then select ID column there.
that's it...!

 
Answer #2       Answered By: Yogendra Zarapkar          Answered On: Mar 28, 2010       

your solution worked like a charm!

 
Didn't find what you were looking for? Find more on Help Desk template Or get search suggestion and latest updates.


Your Answer
  • Answer should be atleast 30 Characters.
  • Please put code inside [Code] your code [/Code].

 
Hall of Fame  |  Facebook  |  Twitter  |  LinkedIn  |  Terms of Use  |  Privacy Policy  |  Contact us
RSS Feeds: Articles |  Forum |  New Users |  Activities |  Interview FAQ |  Poll |  Hotlinks


Go4Sharepoint, is a Microsoft Featured Community. Microsoft, Windows, Sharepoint, Sharepoint logo, Windows logo, etc are trademarks of the Microsoft Corporation. All product names, logos, copyrights, and trademarks mentioned are acknowledged as the registered intellectual property of their respective owners. This site is not in any way affiliated with, nor has it been authorized, sponsored, or otherwise approved by, Microsoft Corporation.

Copyright © 2008-2011