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External Access Denied

  Asked By: Elvis    Date: Nov 25    Category: Sharepoint    Views: 1190

I have a Sharepoint server running on a Windows 2003 server and IS 6.0.

Internally the users connect using the server name https://synapps1/.
The IIS server is using a certificate and SSL. anonymous access id
not allowed and Integrated Windows Authentication box is checked.

When a user tries connecting from externally at
https://sharepoint.synergyonefcu.org/ they are met with a challenge
response over and over until they get an IIS 401.1 error message.



5 Answers Found

Answer #1    Answered By: Marty Mcdowell     Answered On: Nov 25

Make sure their user authentication settings for the various zones particular in the internet, intranet and trusted zones are set to use his current username and password.

Answer #2    Answered By: Dakota Shaffer     Answered On: Nov 25

What WSS service packs? Are you using "All Unasigned" for the IP Address
of the Web Site? What have you done with alternate access  mappings?

Answer #3    Answered By: Ted Gilmore     Answered On: Nov 25

Using SP2

All Unassigned

under the Change Alternate Access Setting
at the external  URL I added in

Answer #4    Answered By: Monte Cooley     Answered On: Nov 25

WSS SP2 changed the rules for SSL access. I'd check the documents
carefully. Does anyone else have experience with SP2?

Answer #5    Answered By: Guadalupe Bullock     Answered On: Nov 25

I wanted to give an update. Problem is still not fixed but this is
what I think is happening after spending several hours going over
every sharepoint  setting with another person who works with
SharePoint quite a bit.

Here is what happened on my laptop. Last week during testing while
wired into the internal network I was able to hit the server  using
https://synapps1/. While internal I could not hit the site using
https://sharepoint.synergyonefcu.org/. I took my laptop
disconnected the network connection and used the wireless connection
on a separate network from ours. I was able to get in using
https://sharepoint.synergyonefcu.org/. This week on the same laptop
I am not able to externally.

The person who did the original install of the SharePoint server
says that there have been users who have never been able to hit the
site, while others have. So why could some attach while others
could not. My guess is cached credentials being stored on the
machines that are working. I feel that the IIS server when it makes
the request back to the Active Directory server that i is not
getting a response because the firewall is not allowing the
authentication ports thru.

To test this Ethereal was set up last night and we will be doing
some testing today. More to follow ...............

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