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Explorer View "hangs" or crashes IE

  Asked By: Sade    Date: Sep 12    Category: Sharepoint    Views: 14316

The SharePoint site we set up a few months ago is starting to cause trouble for
people who try to view the document folders using Explorer View. Many of our
users will need to download all of the documents in a given subject when they
first join the project, and I was explaining how useful Explorer View is for
that... I use it on our Intranet often... just select and drag all of the files
to your desktop or wherever you need them.

Trouble is, IE just hangs or crashes when I step them through it over the phone,
and my browser is doing the same thing, even though it works okay on my Intranet

Any ideas on where I can start looking for a cure for this?



1 Answer Found

Answer #1    Answered By: Cathy Cameron     Answered On: Sep 12

- Go to the %temp% folder and clear the .tmp and all other files. Clear
cache/cookies and delete all temp files.

- Check if any 3party toolbar is installed with IE causing this issue.

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