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Excel won't open after the item is checked out

  Asked By: Anushka Kotadia         Date: Jun 05, 2009      Category: Sharepoint      Views: 938
 

My company is using the free version of Sharepoint as a Document
Center to keep control of our Word, Excel, PDF, PowerPoint, and RTF
files.

I am having some issues when a certain user checks out a Excel file.
She can successfully check out the Excel file, but when she tries to
edit the spreadsheet, Excel does not open and the screen just
refreshes in Internet Explorer. She can open any files that are
checked in.

I wonder if anyone has had any expereince with this and can provide a
answer.

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2 Answers Found

 
Answer #1       Answered By: Tina Owens          Answered On: Jun 05, 2009       

This could be related to differnt versions of one of the DLLs.
If this person has ANY products from Excel 2003 AND any products
from office 2007 installed (Outlook, Visio, project, are also
included), there is a DLL
that is the incorrect version. THe fix is basically to delete the bad
dll (2003 version)
and to run office repair and the correct one will be registered, or
alternatively, to disable
sharepoint support in the control  panned (control panel>add remove
programs >office change).
Google it and you will find detailed instructions.

 
Answer #2       Answered By: Tiana Whitaker          Answered On: Jun 05, 2009       

This could be related to differnt versions of one of the DLLs.
If this person has ANY products from Excel 2003 AND any products
from office 2007 installed (Outlook, Visio, project, are also
included), there is a DLL
that is the incorrect version. THe fix is basically to delete the bad
dll (2003 version)
and to run office repair and the correct one will be registered, or
alternatively, to disable
sharepoint support in the control  panned (control panel>add remove
programs >office change).
Google it and you will find detailed instructions.

 
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