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Excel aborts when opened with Internet explorer 7 in Sharepoint V2.0

  Asked By: Joseph    Date: Sep 06    Category: Sharepoint    Views: 1199

I knew the answer to this some time ago, but forgot where I put the
paper describing the solution.

When you are in Sharepoint V2.0 and click on a excel or word document,
it will pop up an error notice saying IE7 has to close due to a
problem. your only option is to exit or hit debug.

Can anyone help?

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3 Answers Found

 
Answer #1    Answered By: Gaurav Nemane     Answered On: Sep 06

I believe this is an issue with the service pack that is installed for office.
Make sure you have all your updates.

 
Answer #2    Answered By: Marjorie Humphrey     Answered On: Sep 06

I would be interested in this answer  also as we are experiencing the
same thing sporadically.

 
Answer #3    Answered By: Chelsey Watts     Answered On: Sep 06

I did find the answer. I did have info on this from the last time  it
happens. Here is what just worked to fix this problem for me:
------------------------------------------
Fix found by: corband

I was experiencing something very similar to the issues you describe
above and the following appears to have resolved my problems:

· Go to "C:\Program Files\Microsoft Office\Office12"

· Delete "OWSSUPP.DLL"

· "Start" -> "All Programs" -> "Microsoft Office" -
> "Microsoft Office Tools" -> "Microsoft Office Diagnostics"

· Run the diagnostics and it should fix 1 issue in its last
step.

I'm running Office 2007 on XP SP2 using IE7 to access SharePoint.
-----------------------------------------
I was running office 2003 and it fixed that, so it fixes not only
Office 2007 but Office 2003.
Be sure to run the Office Diagnostics. By the way, instead of
deleting OWSSUPP.DLL, just rename it as .old or something like that,
so you can get back to were you were just in case things don't work
right after.

 




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