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The error message in workflow history: The e-mail message cannot be

  Asked By: Akeem    Date: Dec 10    Category: Sharepoint    Views: 2444

I think many guys faced this problem.

I am facing very small problem, My workflow i almost completed. but
email functionality is not working.
for each task assgined to user, need to send an email to say task
assigned to him.
but in my workflow history,after each task created, the error message
shown like below.

The e-mail message cannot be sent. Make sure the outgoing e-mail
settings for the server are configured correctly

i configured exchange server as smtp server and correct email address
given in the central admin, out going email settings.
nothing is wrong in configuration, but it still not sending emails.
sending email is the highest priority in workflows.



2 Answers Found

Answer #1    Answered By: Eliza Hutchinson     Answered On: Dec 10

I'm relatively new to SharePoint and this discussion group so forgive
me if my lingo is not accurate.
I had an issue like this too. Go to SSP >User Profile and Properties
> View user  Profiles.
Check to see that the user you are dealing with has the email  address
populated. I believe it is attempting to use this email address and
if it is not populated it will throw an error.
Hope this helps.

Answer #2    Answered By: Lesley Tate     Answered On: Dec 10

It's not the problem, all users contains the email  addresses.
thanks for your quick reply.