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Email Alert for Approval not working in SPS2003

  Asked By: Dianna    Date: Nov 06    Category: Sharepoint    Views: 1719

I am new to SharePoint2003. I got this small unique issue with SPS2003.

"Users who are owners, web designers or content Managers of any portal
site (divisional/ departmental) are not getting automatic alerts in
their emails when other users who are contributors to that area add
any content (document, announcement, event)" in SharePoint 2003

"Alerts are working when its subscribed to , but where the document
approval is required , the alert does not reach the recipient through
email for approval. The contributor has to call up the content manager
to approve the document."

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3 Answers Found

 
Answer #1    Answered By: Chris Daniel     Answered On: Nov 06

Make sure the alerts  are set to "All Changes" "Anything Changes"

Try restarting the scheduler (Timer?), it happens to me every once in a
while that everything else is configured properly but alerts won't come
until I restart the sharepoint  service sending the alerts.

 
Answer #2    Answered By: Lynn Mann     Answered On: Nov 06

I had this issue  as well. Turns out it was caused by (seemingly
unrelated) issues with the portal search indexing service.

Once I straightened out the issues with the portal content  search
crawl, the alerts  were firing left, right and center. Turns out that
unlike WSS sites, the portal alerts depend on the portal search crawl
service.

 
Answer #3    Answered By: Corina Duran     Answered On: Nov 06

I've been putting together a SharePoint alerts  troubleshooting guide that may help others with similar problems.

sharepointalert.info/.../

 
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