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Delay in sending Alerts by SharePoint Server?

  Asked By: Nishita    Date: Jul 18    Category: Sharepoint    Views: 5592

I have a live SPS & WSS installation for last 2 months.

Recently, I activated Alerts to test them out.

I am able to make alerts, but SharePoint queues them and send them out
after days !!!

Not able to understand why?



14 Answers Found

Answer #1    Answered By: Kelsie Terrell     Answered On: Jul 18

You can use the command line tool (stsadm) to specify how often alerts
should SP check for alerts.

Use the get or set property job-immediate-notification to do this.

Answer #2    Answered By: Puneet Shiwde     Answered On: Jul 18

I have done that, but still the server  is queuing alerts. Now how to
release the queue? And why dont the alerts  go to the users

Answer #3    Answered By: Richard Allen     Answered On: Jul 18

If you would like to send alerts  immediately, schedule incremental
updates on the content indexes as appropriate.

Answer #4    Answered By: Ian Davis     Answered On: Jul 18

Also check for how often content indexes are updated because Alerts
feature is tightly integrated with Search.

Answer #5    Answered By: Jagjit Hui     Answered On: Jul 18

What was the frequency of the alerts  you set?

Answer #6    Answered By: Alton Vance     Answered On: Jul 18

I have set the alerts  to be fired immediately, not on daily or weekly

Still the server  is queuing them and sometimes releases the alert mails
after 5 days  / 10 days, sometimes not at all.

Fully erratic behaviour.

Answer #7    Answered By: Sydney Lewis     Answered On: Jul 18

I have checked that and set it for daily full updates.

I am asking why the alert messages are not going to the uses immediately
but getting queued in the server, not how much interval the server  is
looking for new documents.

Everyone is pointing me to the direction of how to set it, I am asking
why the server queues it even when the user says I want the alert
immediately and also after I have set the stsadm properly.

This is my question. Hope somebody can shed some light on this

Answer #8    Answered By: Jayme Raymond     Answered On: Jul 18

If I understand you correctly, you want to know why immediate is not
"immediate". There is an alerting process that runs and handles alerts.
By default I believe it processes every 5 min. Does this answer your

Answer #9    Answered By: Devika Bellad     Answered On: Jul 18

Might be an exchange issue or a sharepoint  timer service, did you check
your event logs on the server?

Answer #10    Answered By: Diego Paul     Answered On: Jul 18

You understand it correctly, but the problem is that this alerting
service keeps on sleeping and wakes up only once every few days, that
too randomly and sends 1 or 2 of the pending alerts, not all ??

How to get this alerting service to start working properly?

Answer #11    Answered By: Denis Cantrell     Answered On: Jul 18

No, I have not checked the event logs, please tell me the path to look
for them.

Answer #12    Answered By: Sarita Patel     Answered On: Jul 18

In your server  console click start - > run -> eventvwr .

Answer #13    Answered By: Elias Cannon     Answered On: Jul 18

What is the exact name of this alerter service?

Answer #14    Answered By: Kartik Athani     Answered On: Jul 18

Restart timer service and alert service. make sure all of the sharepoint  service
are running under the same account.

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