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Create SSP Problem - Provisioning failed: User cannot be found

Asked By: Miriam Leonard Date: Dec 15, 2007 Category: Sharepoint Views: 2164

I am trying to create an new(default) SSP for a new farm. The web app
for the SSP and Mysite have already been created successfully. When I
actually try to create the SSP, it runs for a really long time and gets
a thread error. On the Manage the Farm's Shared services page, I see
the error "Provisioning failed: User cannot be found".

Tagged:create ssp problem provisioning failed user cannot be found

2 Answers Found

Answer #1 Answered By: Jonathon Palmer Answered On: Dec 15, 2007

I get these 2 repeated error in my event viewer every hour.

Event Type: Error
Event Source: Office SharePoint Server
Event Category: User Profiles
Event ID: 5555
Date: 3/22/2007
Time: 8:00:00 AM
User: N/A
Computer: TIWFE
Description:
Failure trying to synch web application 7deef306-438b-41d4-8a30-
2b23da19f44d, ContentDB 0485f172-8335-4c19-862e-e3390816a1a8
Exception message was Object reference not set to an instance of an
object.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Answer #2 Answered By: Aastha Patel Answered On: Dec 15, 2007

The event log messages are coming from timer jobs meant to keep the
SSP up to date with the database and vice versa. Since the SSP
creation failed part way through, these timer jobs were created even
thought the SSP isn't fully functional.

The SSP creation probably failed because the Web Application Service
Account (the Identity of the App Pool for the SSP) doesn't have
either local admin rights, or doesn't have DB creation rights.

You're in one of the 70+ failure cases I ran into trying to get MOSS
to operate happily. Don't spaz -- you'll get there eventually. You
can thank MS for the excellent educational benefits of your efforts.

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