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Cannot create a new file in our Document Libraries

Asked By: Vikat Shashtri Date: May 25, 2009 Category: Sharepoint Views: 480

One of our employees cannot create a new document from any of our SharePoint
Document Libraries, and gets the following message:

'New document' requires a Windows Sharepoint Services-compatible application and
Microsoft Internet Explorer 6.0 or greater. To add a document to this document
library, click the 'Upload Document' button.
His is the only computer on site with this problem, and I followed every
suggestion I could find on Microsoft TechNet that included ensuring his
OWSSUPP.DLL was properly registered and enabling his Office 2007 integration by
selecting Office Tools à Windows SharePoint Services Support à Run all from My
Computer.
Are there any other suggestions?

Tagged:cannot create new file in our document libraries

2 Answers Found

Answer #1 Answered By: Viviana Rollins Answered On: May 25, 2009

I have also had this and we has to uninstall & re install office 2003.

Answer #2 Answered By: Erika Price Answered On: May 25, 2009

We have Office 2007, but I found the answer. Just go to the Start Menu and
select:

Programs Microsoft Office Tools Microsoft Office Diagnostics Continue Run Diagnostics.

After a five to ten minute diagnostic check, Office 2007 will fix the problem
for you.

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